Senior Implementation Consultant

21 hours ago

Singapore Snyk Full time

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities — from code and dependencies to containers and cloud.
Our mission is to empower every developer to innovate securely in the AI era — boosting productivity while reducing business risk. We’re not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.
It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world.
Snyk is expanding our Customer Solutions team and hiring an Implementation Consultant. As part of the Customer Solutions team, you will work hand-in-hand with Development and Security leaders from Snyk’s customer organizations to advance their security program using the Snyk Cloud Native Application Security Platform.
Snyk is continuing to experience explosive growth across our customer install base which has led to increased demand for our post-sales teams to ensure customer success and the opportunity to provide Snyk’s customers with a world-class onboarding experience.
We expect you to have a working understanding of the SDLC and how Snyk fits in it, consulting best practices, and enterprise DevOps architectures. The ideal Implementation Consultant is a blend of technical background, excellent client and project management skills, with proven ability to facilitate hands-on technical work by leading and managing multiple onboarding engagements simultaneously.
You’ll spend your time:
Delivering value to our customers by owning project delivery from kick-off to closure for customer implementations
Communicating regularly with project stakeholders on status, schedule, and risk factors through each phase of implementation
Conducting project kick-offs, planning sessions and regular delivery meetings
Facilitating customer outcomes across various teams to deliver positive results
Managing and optimizing the Snyk Onboarding practices
Representing the customer\'s technical requirements to internal/external stakeholders
Collaborating with Sales, Product Management, Engineering, and Support to accelerate customer onboarding
What You’ll Need:
3+ years of technical consulting or customer-facing experience, SaaS software implementation
A working knowledge of SDLC and DevOps methodologies
The ability to clearly articulate complex technical issues
Interest in application security, and an understanding of the importance of a developer-first approach
Experience with CI/CD and DevOps tools
A demonstrated consultative and technical aptitude for bringing people, technology, and processes together
Excellent communication skills, organized and disciplined approach to problem-solving, relationship-building, and project management.
Willingness to travel up to 15% of the time as the job requires.
We’d be Lucky if You:
A degree in Computer Science with experience in programming
Have experience as a technical

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