
Senior Implementation Consultant
3 days ago
Overview
Snyk is the leader in secure AI software development, helping developers stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates into development and security workflows to find, fix, and prevent vulnerabilities — from code and dependencies to containers and cloud. Our mission is to empower every developer to innovate securely in the AI era, while boosting productivity and reducing business risk. We are a team that values One Team, Care Deeply, Customer Centric, and Forward Thinking.
We are expanding our Customer Solutions team and hiring an Implementation Consultant. You will work with Development and Security leaders from customers to advance their security program using the Snyk Cloud Native Application Security Platform. This is a post-sales role focused on delivering a world-class onboarding experience as our customer base grows.
What You'll Do
Deliver value by owning project delivery from kick-off to closure for customer implementations
Communicate regularly with project stakeholders on status, schedule, and risk factors throughout the implementation
Lead project kick-offs, planning sessions, and regular delivery meetings
Facilitate customer outcomes across teams to achieve positive results
Manage and optimize the Snyk Onboarding practices
Represent customer technical requirements to internal and external stakeholders
Collaborate with Sales, Product Management, Engineering, and Support to accelerate onboarding
What You'll Need
3+ years of technical consulting or customer-facing SaaS software implementation experience
Working knowledge of SDLC and DevOps methodologies
Ability to articulate complex technical issues clearly
Interest in application security and a developer-first approach
Experience with CI/CD and DevOps tools
Demonstrated consultative and technical aptitude for aligning people, technology, and processes
Excellent communication, organization, problem-solving, relationship-building, and project management skills
Willingness to travel up to 15% of the time
We'd Be Lucky If You
Have proficiency in scripting languages such as Python, JavaScript, or other modern languages
Have a Computer Science degree or equivalent programming experience
Have experience as a technical
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