Implementation Consultant

**About Chasel Solutions**

Chasel Solutions is a premier reseller and services partner of Planon software, a global leader in innovative Integrated Workplace Management System (IWMS) solutions. With offices in Singapore and Hong Kong, we specialise in delivering cutting-edge software solutions to optimise workplace performance and simplify real estate processes for clients across the Asia-Pacific region. Our mission is to empower organisations with smart, sustainable building management tools, driving efficiency and cost savings for property owners. At Chasel Solutions, we foster a collaborative, innovative, and client-focused culture, working closely with Planon to deliver world-class services and support.

**Duration**

Full-time

**Role**

As an Implementation Consultant at Chasel Solutions, you will play a key role in helping our clients optimise their workplace and real estate processes using Planon’s industry-leading IWMS software. Based in Singapore, you will work closely with our regional teams and Planon colleagues to deliver tailored software solutions, configure systems, and provide expert consulting services. This role combines hands-on technical expertise with client engagement, offering the opportunity to work on transformative projects while building strong relationships with clients across the Asia-Pacific region.

This Role reports to the Operations Director.

**Responsibilities**
- Learn and master the capabilities of Planon’s software portfolio to translate client needs into innovative, practical solutions.
- Configure Planon software to meet client-specific requirements and service level agreements (SLAs).
- Deliver software solutions on time and within budget, collaborating closely with project managers and consultants.
- Conduct data migrations, lead client workshops, and deliver engaging training sessions to ensure successful adoption of Planon solutions.
- Identify opportunities for process improvements in collaboration with account managers to enhance client outcomes.
- Build and maintain strong client relationships by understanding their business needs and advising on optimal strategies.
- Travel within the Asia-Pacific region to engage directly with clients and support project delivery.
- Contribute to a collaborative team environment, fostering continuous learning and professional growth.

**Profile**

We are seeking enthusiastic, client-oriented, and analytical individuals with a passion for delivering impactful software solutions to join our team as an Implementation Consultant. You should have a proven track record in software implementation or consulting and thrive in a dynamic, fast-paced environment. Your ability to listen, collaborate, and build trust with clients will be key to your success.

Fresh graduates and early-career professionals who are enthusiastic about technology, client engagement, and making a tangible impact on transformative projects across the Asia-Pacific region are welcome to apply.

**Requirements**:

- Polytechnic Diploma or University degree in Business IT, Information Management, Business Administration, or equivalent.
- Experience in software implementation or consulting is a plus but not required.
- Knowledge of HTML, CSS, SQL, and/or JavaScript is an advantage.
- Strong problem-solving skills with a willingness to learn and adapt, and a commercial mindset.
- Analytical, hands-on, and customer-oriented approach.
- Fluent in English; proficiency in Mandarin, Cantonese, or other regional languages is a plus.
- Willingness to travel within the Asia-Pacific region and occasionally internationally.

**We Offer**
- A competitive salary with comprehensive benefits, including annual leave, medical coverage, and more.
- Continuous learning opportunities through training and projects with leading regional clients.
- A vibrant, inclusive team culture that values initiative, innovation, and professional growth.
- The chance to work with cutting-edge Planon software and make a tangible impact on clients’ business success.