Implementation Consultant

16 hours ago

Singapore beBeeSecurity Full time $90,000 - $120,000

At Snyk, we empower every developer to innovate securely in the AI era.

Our mission is to boost productivity while reducing business risk.

As part of our Customer Solutions team, you will work hand-in-hand with Development and Security leaders from customer organizations to advance their security program using our Cloud Native Application Security Platform.

We are experiencing explosive growth across our customer install base, leading to increased demand for our post-sales teams to ensure customer success and provide a world-class onboarding experience.

You will deliver value to customers by owning project delivery from kick-off to closure for customer implementations, communicating regularly with project stakeholders on status, schedule, and risk factors through each phase of implementation, conducting project kick-offs, planning sessions and regular delivery meetings, facilitating customer outcomes across various teams to deliver positive results, managing and optimizing our Onboarding practices, representing the customer's technical requirements to internal/external stakeholders, collaborating with Sales, Product Management, Engineering, and Support to accelerate customer onboarding.

The ideal candidate has 3+ years of technical consulting or customer-facing experience, SaaS software implementation, a working knowledge of SDLC and DevOps methodologies, the ability to clearly articulate complex technical issues, interest in application security and an understanding of the importance of a developer-first approach, experience with CI/CD and DevOps tools, demonstrated consultative and technical aptitude for bringing people, technology, and processes together, excellent communication skills, organized and disciplined approach to problem-solving, relationship-building, and project management, and willingness to travel up to 15% of the time as the job requires.

Key Responsibilities:

  • Delivering value to customers
  • Communicating regularly with project stakeholders
  • Conducting project kick-offs, planning sessions and regular delivery meetings
  • Facilitating customer outcomes
  • Managing and optimizing Onboarding practices
  • Representing the customer's technical requirements
  • Collaborating with Sales, Product Management, Engineering, and Support

Requirements:

  • 3+ years of technical consulting or customer-facing experience, SaaS software implementation
  • Working knowledge of SDLC and DevOps methodologies
  • Ability to clearly articulate complex technical issues
  • Interest in application security and understanding of developer-first approach
  • Experience with CI/CD and DevOps tools
  • Demonstrated consultative and technical aptitude
  • Excellent communication skills
  • Willingness to travel up to 15% of the time

What We Offer:

Opportunity to be part of a fast-growing company, collaborate with talented individuals, and make a significant impact on the security landscape.

We are committed to creating a workplace that is inclusive and diverse, where everyone can thrive.

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