RESTAURANT CAPTAIN

5 days ago

Singapore SOLO RISTORANTE PTE. LTD. Full time

We are an Italian Restaurant and we are looking for :
Key Responsibilities
Oversee
the dining floor to ensure smooth service and identify potential issues (e.g., slow-moving tables, pre-bussed tables, setup needs).
Act as the
central point of communication
between the servers, kitchen, and management.
Coordinate table turnover , ensuring tables are quickly and properly reset to the highest standard.
Assist the service team
as needed, including running food, refilling drinks, pre-bussing tables, and polishing silverware during peak times.
Warmly greet
all guests upon arrival and manage the reservation system and waitlist accurately.
Skillfully manage
the dining room seating chart to optimize server sections, balance the kitchen's pace, and minimize wait times.
Escort guests
to their tables, present menus, and introduce the server.
Handle guest inquiries, special requests, and minor complaints with grace, professionalism, and a solution-oriented approach.
Maintain a pristine and organized host stand and entrance area.
Monitor and maintain the cleanliness and atmosphere of the entire dining area and restrooms throughout service.
Qualifications
Proven experience in a high-volume, upscale restaurant environment is strongly preferred.
Exceptional
organizational skills
and the ability to multitask effectively under pressure.
A
professional and polished demeanor
with outstanding verbal communication skills.
Expertise with reservation software (e.g., OpenTable, Resy) is a must.
A proactive, team-player attitude with a strong sense of urgency.
Must be flexible and available to work evenings, weekends, and holidays.
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