
E-commerce Executive
1 week ago
Overview
E-commerce Executive
— Operations & Product Management
Responsibilities
Manage and optimize product listings across all e-commerce platforms to ensure accuracy in information, pricing, and inventory levels.
Work closely with the Order Fulfilment team to streamline order processing and ensure timely deliveries to customers.
Reconcile platform transactions and resolve discrepancies in collaboration with the Finance department.
Campaign & Promotion Execution
Develop and execute compelling sales campaigns and promotions to drive traffic, conversion, and average order value
Plan and manage the end-to-end execution of offline marketing initiatives, such as roadshows.
Customer & Corporate Programs
Serve as the primary point for resolving customer inquiries, complaints, returns, and refunds in a timely and brand-positive manner.
Own the Corporate Employee Purchase Programme (CEPP), including new
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