Sime Darby group | Executive, Warranty
3 weeks ago
Executive, Warranty & Admin
Apply locations Singapore | Central Singapore | SD Performance Center (OSG1)
Time type: Full time
Posted on: Posted 4 Days Ago
Job requisition ID: JR113095
Company:
Performance Motors Limited
Responsibilities:
Responsible / liaise with relevant department on setting up and control of proper warranty structures and procedures according to BMW guidelines.
Conduct internal warranty audit for all centers.
Conduct PEC claim audit for all centers.
Assist external warranty audit conducted by BMW Ag / BMW Asia and sustain the standard of values from credit note.
Maintain warranty, goodwill policies and procedures according to BMW regulations, market needs and company requirements.
Perform warranty internal audit and assist on warranty external audit conducted by BMW Ag/ BMW Asia.
Follow up on cost development for warranty and goodwill and propose corrective measures to the Management.
Ensure that repair charges are strictly enforced to the appropriate accounts.
Enhancements of service warranty guidelines for cost improvement.
Monthly briefing with workshop technician on warranty matters.
Investigate rejected claims, re-appeal and resubmission with compilation of figures for recommendation to the respective managers.
Any other ad-hoc admin duties.
Requirements:
Minimum O Level in any fields with at least 3 years of warranty admin experience in the automotive industry.
Computer literate.
Office administration skills.
Team player.
Eye for detail.
Who We Are
Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards, and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia.
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