Head of usability

24 hours ago


Singapore Opswat Full time

The Position The Head of Usability and User Experience at OPSWAT is a strategic leader dedicated to championing usability and enhancing user experiences across our extensive cybersecurity product portfolio. This role is pivotal in creating cohesive, user-centered solutions that adhere to our “Trust no file, Trust no device” philosophy. This leader is crucial in fostering a culture of usability, ensuring that our products are straightforward, consistent, and aligned with user needs. What You Will Be Doing Usability Leadership: Develop and champion a comprehensive usability strategy that prioritizes ease-of-use and aligns with OPSWAT’s business goals. Cross-functional Collaboration: Work closely with the Product Management, Engineering, R&D, and Customer Success teams to weave usability into every facet of product development, ensuring a seamless user experience. Team Management: Lead, mentor, and grow a global team of UX designers, promoting creativity, collaboration, and professional development. User-Centered Design: Direct the creation of user flows, wireframes, and prototypes, ensuring they meet user requirements and enhance overall product usability. Continuous Improvement: Establish and monitor usability KPIs, driving enhancements through user feedback and rigorous testing. Consistency Across Products: Ensure that all OPSWAT products maintain a unified and intuitive user experience, reinforcing cross-product consistency in design and usability. Stakeholder Engagement: Collaborate with executive leadership to integrate user insights into strategic decisions and product roadmaps. Market Analysis: Stay abreast of industry trends and competitor products, using insights to elevate OPSWAT’s usability standards. What We Need From You 10+ years of experience in UX design, with a significant focus on usability. At least five years in a leadership role managing UX or usability teams. Demonstrates ability to develop user-centered design solutions and usability strategies. Bachelor's degree in design, HCI, Computer Science, or a related field; master's degree preferred. Deep understanding of usability principles and user psychology. It Would Be Nice If You Had Experience in the cybersecurity industry and familiarity with cloud-based and/or mobile application design. Proven track record in dynamic, cross-functional organizational settings with a global reach. Exceptional problem-solving skills with a data-driven approach to usability decisions. #J-18808-Ljbffr


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