Business IT Applications Manager

2 days ago

Singapore Soleil Collective Full time

About the role We are seeking a highly skilled and proactive Business IT Applications Manager to manage and optimize our operations system across the company. In this role, you will be responsible for ensuring the seamless integration and efficiency of our systems, aligning operational strategies with broader business goals, and overseeing the performance of all systems supporting our global operations. This position plays a vital role in driving operational excellence, innovation and efficiency while ensuring the smooth functioning of all internal processes. The ideal candidate will have extensive experience in managing complex systems, optimizing workflows and collaborating with cross-functional teams. You will also be responsible for overseeing system integration, data management, and troubleshooting in a fast paced, dynamic environment. Strong knowledge of operations management software, system analytics, and the ability to adapt to evolving business needs will be key to our success. About Soleil Collective Backed by Gauge Capital, Soleil Collective is building a portfolio of leading high-growth brands specializing in sunless tan, suncare and bodycare products. Soleil accelerates growth and improves profitability with sales, marketing, operations and strategic management expertise. We have completed two acquisitions to date: Loving Tan and Coco & Eve. Loving Tan is the category leader in prestige tanning, delivering the most natural-looking tan. Proudly made on Australia's famed Gold Coast, the professional quality, natural olive color and flawless application are beloved by A-listers, creators and beauty lovers alike. Coco & Eve's story starts in Bali, among the island's volcanic beaches and lush rainforests. The brand allows you to glow up like you just returned from a trip to paradise with our sun-kissed, skin-loving tan products and deliciously scented, efficacious haircare - all formulated with the best tropical Balinese ingredients. Responsibilities ERP/WMS Management and Maintenance Oversee and maintain operational systems (e.g. ERP - Netsuite/CIN7, Shopify and etc) and ensure systems are updated, secure and functioning as intended. Implement updates, upgrades and configurations to enhance efficiency. Manage data migration, system testing and user acceptance testing (UAT) to ensure a seamless transition to the new system. Gather and document business requirements, translating them into functional specifications for ERP configuration. Troubleshooting and resolving system issues related to inventory management, order processing, and data synchronization across different platforms. Investigate and resolve sync failures, API errors and broken workflows. Perform root cause analysis (data errors, integration issues, user errors), apply fixes, retest and document recurring issue patterns. Conduct end-to-end testing and website (QA), including order placement,

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