Business Applications Manager

1 week ago

Singapore Codex Full time

Overview We are seeking a highly skilled and proactive Business IT Applications Manager to manage and optimize our operations system across the company. In this role, you will be responsible for ensuring the seamless integration and efficiency of our systems, aligning operational strategies with broader business goals, and overseeing the performance of all systems supporting our global operations. This position plays a vital role in driving operational excellence, innovation and efficiency while ensuring the smooth functioning of all internal processes. Responsibilities ERP/WMS Management and Maintenance: Oversee and maintain operational systems (e.g. ERP - NetSuite/CIN7, Shopify and etc) and ensure systems are updated, secure and functioning as intended. Implement updates, upgrades and configurations to enhance efficiency. Manage data migration, system testing and user acceptance testing (UAT) to ensure a seamless transition to the new system. Gather and document business requirements, translating them into functional specifications for ERP configuration. Troubleshooting and resolving system issues related to inventory management, order processing, and data synchronization across different platforms. Investigate and resolve sync failures, API errors and broken workflows. Perform root cause analysis (data errors, integration issues, user errors), apply fixes, retest and document recurring issue patterns. Conduct end-to-end testing and QA, including order placement,

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