Computer Hardware Specialist

2 days ago

Singapore beBeeHardware Full time

Job Title: Computer Hardware Specialist

This is an excellent opportunity for a skilled Computer Hardware Specialist to join our team and provide top-notch IT hardware service and support for clients.

The ideal candidate will have excellent troubleshooting skills , be able to handle multiple tasks efficiently, and possess strong communication skills to effectively interact with end-users.

  • Provide IT hardware service and support for desktops, laptops, and corporate customers.
  • Update customers on service appointments, status, and incident closure .
  • Maintain proper part handling and movement within the team during transit to customers .
  • Support and troubleshoot hardware and software failures or problems .
  • Install operating systems, firmware, and bios .
  • Handle end-user cases from start to finish .
  • Manage assigned cases through a ticketing system .
  • Collaborate with dispatchers, leads, and supervisors to ensure timely job completion.
  • Attend new product training via web-based training.
  • Minimum O-level qualification
  • Relevant experience with basic hardware and software knowledge
  • Daily reporting to the main office at Henderson Road
  • Willingness to travel island-wide daily (roaming) with reimbursed transport costs
  • 5-day work week

We offer a competitive salary, opportunities for career growth, and a dynamic work environment that fosters innovation and teamwork.

This position requires a skilled Computer Hardware Engineer to provide top-notch IT hardware service and support for our clients. The ideal candidate will have excellent troubleshooting skills, be able to handle multiple tasks efficiently, and possess strong communication skills to effectively interact with end-users.

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