Senior associate, middle office team lead | singapore, sg

2 months ago

Singapore BNY Full time

Overview At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system, we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #Life At BNY is all about.We're seeking a future team member for the role of Senior Associate to join our Middle Office team. This role is located in Singapore, HYBRID.In this role, you'll make an impact in the following ways: Manages the daily activities of a Middle Office support team servicing multiple funds and aligns team resources accordingly to complete the daily tasks. Oversees review of data and issue escalations. Serves as first line supervisor for assignment of tasks and resolution of issues. Responsible for overseeing quality control of processing, work allocation, and workflow of a Middle Office team and outsourced functions in accordance with SLD. Reviews and approves work conducted by more junior levels in accordance with function policies and procedures. Performs analysis and research on the most complex transactions and identifies solutions to complex inquiries. Ensures the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented. Responsible for ensuring error reports are in compliance with service level agreements. Manages escalation and correction of errors. Serves as subject matter expert and conducts research to gather information on the most complex, multi-faceted transactions and provides answers to complex inquiries that have been escalated by lower levels. Responsible for the most complex reconciliations analysis (cash, asset, & market value), break assignment, and resolution of reconciliation breaks. Provides oversight on review of exceptions, ensuring all internal, external, and regulatory procedures were followed. Exercises own judgement and collaborates with multiple internal and external stakeholders to resolve reconciliations of accounts for complex or atypical transactions. Directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team. Provides product knowledge and technical assistance on moderately complex problems. Acts as the team's initial point of contact for issues requiring escalation. May also participate in monthly end-client statement workflow, ad hoc reporting, and incident management. Identifies, resolves and escalates any issues that affect the accuracy of the Investment Book of Record (IBOR) within the team. Provides guidance to less experienced team members. Is able to act as a SME within incident management. Regularly interacts with clients in answering questions and resolving multifaceted inquiries for complex transactions. Instructs, assigns, directs and reviews the work of team members; prepares performance reviews and provides ongoing feedback to staff. Helps develop and contribute to the achievement of team objectives. To be successful in this role, we're seeking the following:Bachelor's degree in finance or the equivalent combination of education and experience is required. 5-7 years of total relevant work experience preferred. At BNY, our culture speaks for itself. Here's a few of our awards:America's Most Innovative Companies, Fortune, 2024 World's Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024 Most Just Companies, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg's Gender Equality Index (GEI), 2023 Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.#J-18808-Ljbffr

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