Guest Service Agent, Airport Meet

Guest Service Agent, Airport Meet & Greet Join to apply for the Guest Service Agent, Airport Meet & Greet role at Marina Bay Sands Continue with Google Continue with Google Guest Service Agent, Airport Meet & Greet Join to apply for the Guest Service Agent, Airport Meet & Greet role at Marina Bay Sands Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HEREBe part of our diverse and inclusive team. Job Responsibilities Operational Related Greeting guests and providing an engaging warm welcome or fond farewell Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile Be ever ready to provide luggage assistance at the Arrival Hall or on standby with luggage trolley at the curbside for departing guests Engage with guests and offer any assistance if required by communicating to respective Hotel Operations team Provide additional support to Transportation team at the airport to enhance the guest welcome experience, providing a sense of luxury and importance to each guest Recommends and effectively promotes relevant services across the integrated resorts that are in tune with the guests’ preferences Able to work as a Command Centre coordinator to optimize the use of the manpower to assign jobs effectively and efficient ensuring timely updates are provided to both ground AMG Ambassadors and our Drivers for a seamless arrival or departure experience for our guests Attend daily briefing to ensure valuable information and updates are shared among team members, including updated property information Departmental Related Exemplifies the OneMBS Values at all times. The ability to display, at all times, a friendly, courteous and professional manner in communicating with guests and team members. Demonstrate an enjoyment and enthusiasm for work through effective relationships by adopting a “can do” approach to tasks. Practice safety guidelines as prescribed by Occupational Safety and Health Act (OSHA)Solid foundation of property knowledge and the major events and latest happenings within the property and in town in order to provide appropriate recommendations to guest. Perform any other tasks as assigned by Management. Job Requirements Education & Certification Minimum GCE O/N Level. Certificate/Diploma in hospitality management from a recognized institution is an advantage. Experience Minimum 1 year in a customer service role. Prior experience in a hospitality or tourism related industry is preferred. Other Prerequisites Proficiency in English Impeccably well-groomed. Exceptional guest relations and communication skills High attention to details. Ability to multi-task and work efficiently in a fast-paced environment. A team player and takes initiative to assist other Team Members when required. Can Do” attitude and mindset. Willing to work various shifts, as well as on public holidays Able to lift luggage as and when required as the role is require to help assist with guest’s luggage Proficient in MS office applications to carry out the administrative function to dispatch jobs in the Command Centre. Experience with Opera, LDS & WeConnect systems will be an added advantage. Able to work with computers to assign, monitor and track jobs when assigned as Command Centre Coordinator. Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Hospitality Referrals increase your chances of interviewing at Marina Bay Sands by 2x Sign in to set job alerts for “Guest Service Representative” roles. Continue with Google Continue with Google Continue with Google Continue with Google Guest Service Agent - Ticketing, Box Office Guest Service Agent - Public Areas Department (Cleaner)Guest Service Agent - Public Areas Department (Cleaner Part-Time)Warehouse Customer Service Representative Warehouse Customer Service Representative Warehouse Customer Service Representative Warehouse Customer Service Representative Warehouse Customer Service Representative Warehouse Customer Service Representative Warehouse Customer Service Representative Johor Baharu, Johore, Malaysia 2 days ago Casual Labour - Guest Service Agent - Ticketing Guest Service Agent - Pools and Recreation Guest Service Agent, Canal Boat Rides (Temp)Customer Service Representative (Nationwide)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr