Banking Customer Support Specialist

2 weeks ago


Singapore beBeeService Full time

Customer Service Representative - Banking

Deliver exceptional service to clients in a call center environment, providing support for banking products and services.

  • About the Role:
  • Understand customers' needs and provide tailored solutions and attention.
  • Identify cross-selling opportunities during customer interactions.
  • Consistently deliver high-quality service to achieve total customer satisfaction.
  • Solicit feedback from customers to identify trends for improvement actions.

We are seeking a motivated and customer-focused individual with excellent communication skills and empathy. The successful candidate will have a passion for delivering exceptional service and a strong ability to understand customers' needs.

  • Key Responsibilities:
  • Manage customer inquiries and resolve issues efficiently.
  • Collaborate with internal teams to provide comprehensive support.
  • Develop and maintain a deep understanding of banking products and services.


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