Senior Manager, Customer Experience

Overview Reporting to the Assistant Director, Customer Experience, we’re looking for a Senior Manager, Customer Experience & Systems to be the key person to lead the various systems used by the Business Operations Department. This is a strategic leadership role where you’ll optimise our systems to drive enrolment growth and create seamless customer...

Senior Manager, Customer Experience Strategy About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with...

Senior Executive/Executive, Customer Experience We are seeking a proactive and customer-focused Senior Executive/Executive to join our Customer Experience team. In this role, you will shape and enhance both digital and physical touchpoints by uncovering customer needs, mapping and improving journeys, and translating insights into solutions. You will support...

**What the role is** - Senior Executive, Customer Experience reports into the Customer Experience Branch under the Corporate Communications and Service Division. Customer Experience Branch designs and develops key customer journeys of ICA products so that the overall ICA’s service delivery experience is aligned to our strategy. The Customer Experience...

Senior Executive/ Executive, Customer Experience We are seeking a proactive and customer-focused Senior Executive/Executive to join our Customer Experience team. In this role, you will shape and enhance both digital and physical touchpoints by uncovering customer needs, mapping and improving journeys, and translating insights into solutions. You will support...

Senior Manager, Customer Experience & Digital Transformation Transform Customer Experience with Us! Are you passionate about using data and digital innovation to reimagine customer journeys? We’re looking for a forward-thinking professional to help drive transformation efforts and deliver delightful, seamless service experiences. This role will be a...

We are seeking a dynamic and detail-oriented **Senior Executive/Executive**to join our Customer Experience team. This role requires a strategic thinker with excellent communication skills and a passion for delivering exceptional service. - Customer Experience and Assessment _ - Plan, conduct and facilitate stakeholder discussions, workshops, user surveys...

COMPANY DESCRIPTION Established since 1987, ECON Healthcare Group celebrates more than 30 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare servcies in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill...

Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped...

**Customer Experience Manager** The Customer Experience (CX) Manager role is to mentor, train and lead the Customer Experience team, who are the faces of Core Collective. Core Collective is not just a fitness nor wellness business, it is a hospitality business at its core and thus a high level of customer excellence should be achieved. About Core...