LARO - Process Improvement Specialist

2 days ago


Singapore Pacific International Lines Full time

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you're fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals. At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities. Get On Board for a Dynamic and Purposeful Career We are seeking a detail-oriented and highly organized Process Improvement Specialist to join our dynamic Operations Transformation Regional team at PIL. The successful candidate will act as a key enabler of the regional innovation agenda and HQ programs , providing the structure, governance, and discipline required to make transformation sustainable. Support the execution of strategic pillars: Standardization to Scale: Harmonize agency and regional processes for consistency. Sustain through Enablement: Drive global initiatives ensuring alignment between the region and HQ. Strengthen Ways of Working: Embed collaboration, governance, and best practices to improve performance. This role ensures that regional priorities and global initiatives are successfully localized and adopted across LATAM. Key Responsibilities Execute the regional innovation roadmap and enable HQ-led programs, ensuring alignment with business growth objectives. Manage transformation projects: master plan, RAID, milestones, dependencies, governance, and executive reporting. Harmonize processes across countries, defining regional standards and core vs. local matrices (SOP/RACI, version control). Define and monitor KPIs, activate improvement plans, and ensure measurable impact. Coordinate stakeholders (countries, SSC, HQ), manage expectations, and resolve conflicts using data. Lead initiatives to strengthen ways of working, empowering teams with best practices and tools for productivity. Support knowledge



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