beauty centre manager

1 week ago

Serangoon Garden Circus, Singapore HAPPY ANGEL Full time
Job Description

We are seeking a highly motivated and experienced Beauty Centre Manager to lead our team and oversee the day-to-day operations of our beauty centre. The ideal candidate will have strong leadership, organizational, and customer service skills, with proven experience in managing staff and achieving business targets in the beauty, spa, or wellness industry.

Key Responsibilities
  • Manage and supervise daily operations of the beauty centre to ensure smooth workflow and excellent service.
  • Lead, train, and motivate staff including beauticians, therapists, and front desk team.
  • Handle staff rostering, performance evaluations, and disciplinary matters when necessary.
  • Monitor customer satisfaction, manage complaints, and maintain strong client relationships.
  • Drive sales and service performance to meet monthly revenue targets.
  • Manage stock, inventory control, and supplier relationships.
  • Ensure the centre complies with health, safety, and hygiene standards.
  • Prepare monthly reports on sales performance, expenses, and staff productivity.
  • Plan and execute promotions, marketing activities, and customer loyalty programs.
Requirements
  • Diploma/Degree in Business Management, Hospitality, or related field (certification in Beauty Management is an advantage).
  • Minimum 3–5 years of managerial experience in a beauty salon, spa, or wellness centre.
  • Proven track record in team management and achieving sales targets .
  • Strong leadership, communication, and interpersonal skills.
  • Good organizational and problem-solving skills.
  • Knowledge of beauty treatments, spa services, and wellness trends preferred.
  • Proficient in POS, booking systems, and basic financial reporting.
  • Fluent in English; knowledge of Mandarin or other languages is an advantage.
  • Able to work on weekends and public holidays when required.
  • Customer-focused with a professional and positive attitude.
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