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Assistant Manager for New Outlet

3 weeks ago

Singapore BURNT ENDS RESTAURANT PTE. LTD. Full time
Come Join the Burnt Ends Hospitality Group
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore's Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.
We're now growing and opening a brand new outlet in Jewel As we expand, we're looking for passionate, service-driven individuals to join our opening team and help us bring the Burnt Ends experience to a new location.
Job Responsibilities:
  • Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
  • Plan continuous improvement activities within the outlet
  • Deploy customer service standards within the outlet to drive organisation's customer experience goal
  • Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
  • Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
  • Ensure customers have a pleasant and memorable dining experience
  • Constantly obtain customer feedback during operations to ensure satisfaction
  • Monitor setup, maintenance, cleanliness and safety of dining areas
  • Perform duties like ordering, serving, clearing and setting of tables
  • Greet customers as they arrive and showing them to their table
  • Promote sales and be familiar with promotions and menu
  • Coordinate food service between kitchen and service crew
  • Attend to customer complaints (if any)
  • To handle cashiering duties
  • Assist to upsell promotions
  • Constantly motivate & cultivate a team spirit in the restaurant
  • Maintains utmost service standards and discipline/grooming among the service staff
  • Supervise and train the service staff to Restaurant standards of excellence
  • Any other appropriate duties and responsibilities as assigned
Job Requirements:
  • Possess 2-3 years of F&B service experience
  • No minimum cert required
  • Possess good communication & interpersonal skills.
  • Able to work independently and as a team.
  • 5 day work week (44 hours per week)
Benefits:
  • Medical insurance
  • Dental coverage
  • Monthly incentives
  • Annual performance bonus
  • Strong growth and development opportunities
  • 12 days Annual leave + 1 day Birthday leave
  • 1.5x OT pay for hours worked beyond 44/week
If you're passionate about food, love working with a great team, and want to be part of something new and exciting, we'd love to meet you Apply now and be part of our new opening