New Outlet Operations Manager

1 week ago

Singapore beBeeService Full time $40,000 - $60,000
Job Title: Assistant Manager

We are seeking a highly motivated and experienced Assistant Manager to oversee the daily operations of our new outlet.

  • Key Responsibilities:
    • Ensure smooth operation and maintain quality standards of services, including cleanliness and maintenance.
    • Plan continuous improvement activities within the outlet.
    • Deploy customer service standards within the outlet to drive organisation's customer experience goal.
    • Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs).
    • Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards.
    • Ensure customers have a pleasant and memorable dining experience.
    • Constantly obtain customer feedback during operations to ensure satisfaction.
    • Monitor setup, maintenance, cleanliness and safety of dining areas.
    • Perform duties like ordering, serving, clearing and setting of tables.
    • Greet customers as they arrive and showing them to their table.
    • Promote sales and be familiar with promotions and menu.
    • Coordinate food service between kitchen and service crew.
    • Attend to customer complaints (if any).
    • Handle cashiering duties.
    • Assist to upsell promotions.
    • Constantly motivate & cultivate a team spirit in the restaurant.
    • Maintains utmost service standards and discipline/grooming among the service staff.
    • Supervise and train the service staff to Restaurant standards of excellence.
  • Requirements:
    • Possess 2-3 years of F&B service experience.
    • No minimum cert required.
    • Possess good communication & interpersonal skills.
    • Able to work independently and as a team.
    • 5 day work week (44 hours per week).
    • Only Singaporeans and Permanent Residents need apply.

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