Assistant Manager for New Outlet

1 week ago


Singapore Burnt Ends Restaurant Pte Ltd Full time

Come Join the Burnt Ends Hospitality Group
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore's Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

We're now growing and opening a brand new outlet in Jewel As we expand, we're looking for passionate, service-driven individuals to join our opening team and help us bring the Burnt Ends experience to a new location.
Job Responsibilities:

  • Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance

  • Plan continuous improvement activities within the outlet

  • Deploy customer service standards within the outlet to drive organisation's customer experience goal

  • Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs)

  • Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards

  • Ensure customers have a pleasant and memorable dining experience

  • Constantly obtain customer feedback during operations to ensure satisfaction

  • Monitor setup, maintenance, cleanliness and safety of dining areas

  • Perform duties like ordering, serving, clearing and setting of tables

  • Greet customers as they arrive and showing them to their table

  • Promote sales and be familiar with promotions and menu

  • Coordinate food service between kitchen and service crew

  • Attend to customer complaints (if any)

  • To handle cashiering duties

  • Assist to upsell promotions

  • Constantly motivate & cultivate a team spirit in the restaurant

  • Maintains utmost service standards and discipline/grooming among the service staff

  • Supervise and train the service staff to Restaurant standards of excellence

  • Any other appropriate duties and responsibilities as assigned

Job Requirements:

  • Possess 2-3 years of F&B service experience

  • No minimum cert required

  • Possess good communication & interpersonal skills.

  • Able to work independently and as a team.

  • 5 day work week (44 hours per week)

  • Only Singaporeans and Permanent Residents need apply

Benefits:

  • Medical insurance

  • Dental coverage

  • Monthly incentives

  • Annual performance bonus

  • Strong growth and development opportunities

  • 12 days Annual leave + 1 day Birthday leave

  • 1.5x OT pay for hours worked beyond 44/week

If you're passionate about food, love working with a great team, and want to be part of something new and exciting, we'd love to meet you Apply now and be part of our new opening

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