
Assistant Manager for New Outlet
1 week ago
Come Join the Burnt Ends Hospitality Group
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore's Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.
We're now growing and opening a brand new outlet in Jewel As we expand, we're looking for passionate, service-driven individuals to join our opening team and help us bring the Burnt Ends experience to a new location.
Job Responsibilities:
Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
Plan continuous improvement activities within the outlet
Deploy customer service standards within the outlet to drive organisation's customer experience goal
Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
Ensure customers have a pleasant and memorable dining experience
Constantly obtain customer feedback during operations to ensure satisfaction
Monitor setup, maintenance, cleanliness and safety of dining areas
Perform duties like ordering, serving, clearing and setting of tables
Greet customers as they arrive and showing them to their table
Promote sales and be familiar with promotions and menu
Coordinate food service between kitchen and service crew
Attend to customer complaints (if any)
To handle cashiering duties
Assist to upsell promotions
Constantly motivate & cultivate a team spirit in the restaurant
Maintains utmost service standards and discipline/grooming among the service staff
Supervise and train the service staff to Restaurant standards of excellence
Any other appropriate duties and responsibilities as assigned
Job Requirements:
Possess 2-3 years of F&B service experience
No minimum cert required
Possess good communication & interpersonal skills.
Able to work independently and as a team.
5 day work week (44 hours per week)
Only Singaporeans and Permanent Residents need apply
Benefits:
Medical insurance
Dental coverage
Monthly incentives
Annual performance bonus
Strong growth and development opportunities
12 days Annual leave + 1 day Birthday leave
1.5x OT pay for hours worked beyond 44/week
If you're passionate about food, love working with a great team, and want to be part of something new and exciting, we'd love to meet you Apply now and be part of our new opening
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