Customer Account Executive

2 weeks ago


Singapore PLUVIA PTE. LTD. Full time
Roles & Responsibilities

Role Description:

As a Customer Account Executive at Pluvia, you'll sit at the intersection of sales, technology, and customer success — helping organizations unlock the power of advanced rainfall prediction to drive real-world decisions.

This is a hybrid role that blends technical B2B sales with post-sale relationship management. You'll own the customer journey end-to-end: guiding prospects through the sales process, aligning technical use cases with our solutions, and supporting long-term value through strategic account growth.

You'll work closely with customers across sectors like logistics, agriculture, utilities, aviation, and insurance — industries where rainfall prediction is not just a variable, but a competitive advantage.

Experience & Technical Skills:

  • 2–5+ years in a customer-facing sales or account management role in B2B SaaS, data services, or technology solutions
  • Experience selling or supporting technically complex products — ideally involving APIs, data feeds, analytics platforms, or SaaS tools
  • Strong understanding of how to translate technical requirements into business value for stakeholders
  • Familiarity with CRM systems (e.g., Salesforce) and sales engagement tools
  • Bonus: Experience selling into sectors that rely heavily on environmental or geospatial data (e.g., agriculture, supply chain, insurance, energy)
  • Ability to collaborate with technical teams (e.g., product, engineering, data science) to support customer needs

Soft Skills & Leadership Abilities:

  • Excellent communication skills — able to speak the language of both technical and business audiences
  • Consultative mindset — you're a problem-solver who asks the right questions and understands how to align solutions to strategy
  • Proactive and self-driven — you manage your pipeline and book of business with confidence and autonomy
  • Able to manage multiple stakeholders and complex buying processes
  • Comfortable leading discovery, demos, negotiations, and strategic account planning
  • Deep customer empathy — you understand the mission-critical nature of rainfall data and treat every account like a partnership
  • Team player with strong cross-functional collaboration instincts

Education:

  • Bachelor's degree in Business, Marketing, Communications, or a related field
  • Candidates with degrees in technical or scientific disciplines such as Environmental Science, Meteorology, or Data Science are also encouraged to apply
  • Equivalent work experience in B2B technology, SaaS, or data-driven industries will also be considered.
  • Additional coursework or relevant certifications in sales, climate tech, or geospatial data is a plus
Tell employers what skills you have
Account Planning
Commodity
Environmental Science
Leadership
Aviation
Supply Chain
Soft Skills
Product Engineering
Agriculture
Climate
Trucking
Prediction
Team Player
Geospatial Data
Meteorology

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