
Automotive Industry Innovator
7 days ago
Drive Innovation and Customer Satisfaction as an Executive
We're seeking a talented individual to join our team as an Executive, driving innovation and customer satisfaction in the automotive industry. In this role, you will play a key part in leveraging data insights to maximize upselling opportunities, supporting marketing and procurement initiatives, and leading projects that improve operational efficiency and brand experience.
Key Responsibilities:
- Collaborate closely with principals and maintain strong relationships with suppliers and contractors.
- Analyze customer data to identify upselling opportunities and support strategic initiatives that drive retention, throughput, and revenue.
- Champion digital solutions to enhance customer experience and expand market reach.
- Maintain effective relationships with suppliers and contractors, ensuring compliance and performance against contractual obligations.
- Manage feedback channels to ensure timely and effective resolution.
- Assist in aftersales procurement projects, ensuring cost-efficiency and compliance with company policies.
- Develop and monitor initiatives and strategies to achieve business objectives and KPIs such as parts purchase targets, Group financial targets, customer retention etc.
Requirements:
- A degree in Engineering, Business Management, or Marketing equivalent.
- Minimum 2 years of relevant experience (automotive or aftersales preferred).
- Fresh graduate with data analytics background will be considered.
- Strong presentation and interpersonal skills.
- An analytical mindset with a passion for data-driven decision-making.
- Ability to work cross-functionally and manage multiple stakeholders.
Why Join Us?
- Be part of a trusted brand with a regional footprint.
- Work with cutting-edge automotive technology.
- Grow your career in a supportive, performance-driven culture.
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