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Front Office Agent

2 weeks ago

Singapore Changi Cove Hotel Full time

We are looking to hire individuals with passion in service and hospitality to join us
Job Responsibilities:
Be part of the guest service team to visualize, set service standards and expectations of unique guest experience.
Perform all front desk duties including reservations, cashiering, check-in and check-outs in a friendly and efficient manner.
Maintain the hotel property management system and documentation efficiently.
Ensure guests’ requests and queries are attended to promptly, politely and efficiently.
Ensure a high level of customer service is consistently maintained and exceed guests’ expectations.
Job Requirements:
Able to work shifts, weekends and public holidays.
Good communication skills.
Team player and able to work independently.
Able to multitask and thrive in a fast-paced environment.
Candidates with any experience in customer service are welcome to apply.
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