Senior Director, Head of Fraud Risk Advisory Practice

6 days ago

Singapore Visa Full time

Overview Senior Director, Head of Fraud Risk Advisory Practice at Visa. Visa Consulting & Analytics (VCA) is Visa's client-facing advisory division, serving clients (including banks, card issuers, fintechs, acquirers, merchants, and governments) and solving strategic problems linked to payments, money movement, cards, customer experience, profitability, and more. This role leads the fraud risk advisory practice for Asia Pacific within the MSC Practice Team. Responsibilities Thought leadership : Track and articulate key thematic trends in fraud risk (e.g., transaction fraud, scams, cyber risk) and establish credibility for Visa as an advisor to client stakeholders involved in fraud risk management. Build solutions / playbooks : Define consulting/advisory solutions for financial institutions, enablers, and merchants to solve strategy and execution problems related to fraud detection and fraud prevention/management. Client selection : Partner with Visa teams to identify priority clients for go-to-market. Go-to-market / business development : Proactively pitch advisory solutions/playbooks to priority clients and drive revenue targets for the practice area. Project delivery : Oversee project delivery for first-to-market topics and high-priority accounts to influence execution quality and client outcomes. Client outcomes : Track client outcomes from advisory projects and package communication for internal and external stakeholders. Team building : Attract high-performing talent to build the MSC Practice team and influence hiring in geographically focused VCA teams. Build community of experts : Develop relationships to create a community of risk experts within Asia Pacific and across Visa regions to advance thinking on fraud risk. Qualifications 15+ years of relevant experience in fraud risk within issuing banks, with knowledge of Asia Pacific fraud risk landscape. Understanding of risk regulation, compliance, and organizational implications; expertise in fraud management (prevention, detection, response). Understanding of risk analytical models (e.g., fraud prediction) and ability to link fraud risk metrics to business/financial metrics. Fraud risk experience with acquiring banks, fintechs, or merchants is a plus; prior exposure to cyber risk/cybersecurity is a plus. Combination of regional/global experience preferred; strong consulting toolkit (hypothesis-driven problem solving, communication skills, analytics mindset). Strong executive presence with a track record of managing senior client relationships (CRO relationships in Asia Pacific preferred). Strong commercial acumen with experience in business/value cases demonstrating ROI. Proven ability to influence across geographies; willingness to travel (30%+). Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will consider qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. #J-18808-Ljbffr

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