
Stall Operations Manager
3 days ago
Job Description
The primary objective of this role is to oversee the daily operations of a stall, ensuring it runs smoothly and efficiently.
Responsibilities:
- Operational Management: Responsible for setting up and closing the stall, managing inventory, supervising food preparation, and maintaining cleanliness and organization.
- Staff Supervision: Hire, train, and supervise staff to maintain operational standards, assign tasks, schedule shifts, and monitor performance.
- Customer Service: Address customer inquiries, complaints, and feedback, ensure a pleasant experience, and manage wait times.
- Financial Management: Handle cash flow, sales records, prepare end-of-day reports, monitor sales targets, and strategize to increase revenue.
- Compliance and Safety: Ensure compliance with local health, safety, and licensing regulations, conduct routine checks, and maintain records of inspections and certifications.
- Marketing and Promotion: Implement marketing strategies to attract customers, maintain the stall's visual appeal, and engage with customers to promote new products or services.
- Problem-Solving: Address operational challenges, handle emergency situations, and identify and implement process improvements.
Requirements:
- Excellent leadership and communication skills.
- Able to work in a fast-paced environment.
- Proven track record in operational management and staff supervision.
- Familiarity with financial management software.
- Knowledge of health, safety, and licensing regulations.
- Ability to work independently and as part of a team.
What We Offer:
- A competitive salary package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
About Us:
We are a leading provider of food and beverage solutions, dedicated to delivering exceptional quality and service to our customers. Collaborate with us to achieve your career goals.
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