Digital Marketing and Client Support Specialist
2 days ago
Digital Marketing and Client Support Specialist
We are seeking a highly motivated Digital Marketing and Client Support Specialist to join our team. You will be responsible for devising and executing digital marketing strategies to enhance our online presence and providing exceptional support to our clients.
Responsibilities
- Digital Marketing: Develop and implement digital marketing campaigns including email marketing, social media, SEO, and PPC. Generate and manage content for our website, blog, and social media platforms. Monitor and evaluate campaign performance using analytics tools. Optimize website content for SEO and improve user experience. Collaborate with the design team to create visually appealing marketing materials.
- Client Support: Provide outstanding assistance via phone, email, and chat. Troubleshoot and resolve technical issues. Educate clients on our products. Gather and report client feedback to improve our offerings. Maintain accurate records of client interactions and support requests.
Qualifications
- Bachelor's degree in Marketing, Business, Communications, or related field.
- Proven experience in digital marketing and client support.
- Strong understanding of SEO, PPC, email marketing, and social media platforms.
- Excellent communication and interpersonal skills.
- Proficiency with digital marketing tools and analytics platforms.
- Customer-focused, positive attitude, problem-solving mindset.
This is a full-time, in-person position with a day shift schedule.
Recruiter: Milestone Innovative Technologies
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