Senior/Patient Service Associate, Call Centre Shared Services
2 days ago
Senior/Patient Service Associate, Call Centre Shared Services (16 Wks Contract)You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and appointment related matters. You will assist with the rescheduling and cancellation of Radiology appointments and review the patients’ appointments for Specialist Outpatient Clinic consults to the respective Central Appointment Call Centres. Your duties also include handling and resolving complaints and feedback, and assisting with collecting and collating calls information and/ or statistics, where required. Job requirements: At least Higher NITEC/ NITEC/ GCE N/ O/ A Levels Candidates with Diploma in service related field can be considered for the Senior Patient Service Associate position Prior experience in service industry will be an advantage Team player with a positive attitude Ability to engage people over the phone in a courteous, timely and professional manner #J-18808-Ljbffr
-
Singapore Singapore National Eye Centre Full timeSenior/Patient Service Associate, Call Centre Shared Services (Contract)Job Category: Administration Posting Date: 20 Sept 2025Responsibilities You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other...
-
Singapore SingHealth Group Full timeSenior/Patient Service Associate, Call Centre Shared Services (Contract)You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and SingHealth...
-
Singapore SingHealth Group Full timeSingapore Health Services Pte Ltd **Senior/ Patient Service Associate, Call Centre Shared Services (Contract)**: - Job Category: Ancillary - Posting Date: 6 Mar 2025 Job requirement: - At least Higher NITEC/ NITEC/ GCE N/ O/ A Levels - Prior experience in service industry will be an advantage - Team player with a positive attitude - Ability to engage...
-
Senior/Patient Service Associate, Call Centre
12 hours ago
Singapore Singapore National Eye Centre Full timeSenior/Patient Service Associate, Call Centre Job Category: Ancillary Job Description: You will provide quality and personalized one-stop information service for the Hospital. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platforms. Requirements: GCE ‘N’ Level / GCE...
-
Singapore SingHealth Group Full timeSingHealth Polyclinics **Senior / Patient Service Associate (Call Centre)**: - Job Category: Ancillary - Posting Date: 15 Jan 2025 You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information...
-
Singapore Singapore General Hospital Full timeOverview You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and appointment...
-
Singapore Singapore Health Services Pte Ltd (SingHealth HQ) Full timeYou will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and appointment related...
-
Patient Service Associate, Call Centre
13 hours ago
Singapore Singapore National Eye Centre Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: National Heart Centre of Singapore Pte Ltd Patient Service Associate, Call Centre (Temp)Job Category: Ancillary Posting Date: 17 Oct 2025You play a vital role in providing personalised service to patients and the public by...
-
Patient Service Associate, Call Centre
1 week ago
Singapore SingHealth Full time $30,000 - $40,000 per yearNational Heart Centre of Singapore Pte LtdPatient Service Associate, Call Centre (Temp)Job Category: AncillaryPosting Date: 17 Oct 2025You play a vital role in providing personalised service to patients and the public by assisting them with their phone enquiries, as well as scheduling appointments. You will also be required to liaise with the various...
-
Patient Service Associate Executive
5 days ago
Singapore SingHealth Group Full timeSingHealth Polyclinics **Patient Service Associate Executive (Call Centre)**: - Job Category: Ancillary - Posting Date: 18 Dec 2024 You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop...