Patient Service Associate, Call Centre

Senior/Patient Service Associate, Call Centre Job Category: Ancillary Job Description: You will provide quality and personalized one-stop information service for the Hospital. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platforms. Requirements: GCE ‘N’ Level / GCE...

Senior/Patient Service Associate, Call Centre Shared Services (Contract)Job Category: Administration Posting Date: 20 Sept 2025Responsibilities You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other...

SingHealth Polyclinics **Senior / Patient Service Associate (Call Centre)**: - Job Category: Ancillary - Posting Date: 15 Jan 2025 You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information...

SingHealth Polyclinics **Patient Service Associate Executive (Call Centre)**: - Job Category: Ancillary - Posting Date: 18 Dec 2024 You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop...

National Heart Centre of Singapore Pte LtdPatient Service Associate, Call Centre (Temp)Job Category: AncillaryPosting Date: 17 Oct 2025You play a vital role in providing personalised service to patients and the public by assisting them with their phone enquiries, as well as scheduling appointments. You will also be required to liaise with the various...

National Heart Centre of Singapore Pte Ltd Patient Service Associate, Call Centre (Temp)Job Category: Ancillary Posting Date: 17 Oct 2025You play a vital role in providing personalised service to patients and the public by assisting them with their phone enquiries, as well as scheduling appointments. You will also be required to liaise with the various...

Senior/Patient Service Associate, Call Centre Shared Services (Contract)You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and SingHealth...

**Summary** Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Duties & Responsibilities** - To perform reception duties including answering...

Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logistical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed.Duties and ResponsibilitiesTo perform reception duties including answering telephone inquiries from...

Senior/Patient Service Associate, Call Centre Shared Services (16 Wks Contract)You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and...