Patient Service Associate, Call Centre

SingHealth Polyclinics **Senior / Patient Service Associate (Call Centre)**: - Job Category: Ancillary - Posting Date: 15 Jan 2025 You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information...

SingHealth Polyclinics **Patient Service Associate Executive (Call Centre)**: - Job Category: Ancillary - Posting Date: 18 Dec 2024 You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop...

National Heart Centre of Singapore Pte LtdPatient Service Associate, Call Centre (Temp)Job Category: AncillaryPosting Date: 17 Oct 2025You play a vital role in providing personalised service to patients and the public by assisting them with their phone enquiries, as well as scheduling appointments. You will also be required to liaise with the various...

Senior/Patient Service Associate, Call Centre Shared Services (Contract)You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and SingHealth...

**Summary** Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Duties & Responsibilities** - To perform reception duties including answering...

Overview You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and appointment...

**Call Centre Associate** **Responsibilities**: - Answer high-volume inbound calls and respond to inquiries related to day surgery and/or imaging services. - Manage all dial in booking and WhatsApp/online scheduling. - Schedule appointments and manage patient records accurately. - Address patient’s concerns with empathy - Collaborate with medical staff...

Singapore Health Services Pte Ltd **Senior/ Patient Service Associate, Call Centre Shared Services (Contract)**: - Job Category: Ancillary - Posting Date: 6 Mar 2025 Job requirement: - At least Higher NITEC/ NITEC/ GCE N/ O/ A Levels - Prior experience in service industry will be an advantage - Team player with a positive attitude - Ability to engage...

About Us The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore's public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer...

**Auto req ID** - 10839BR **Job Requirements** - Diploma in any discipline - Relevant experience in call centre, healthcare or customer service industry will be advantageous - Customer-oriented with good communication and interpersonal skills - Able to work staggered shift hours including overnight shifts, rostered weekends & Public Holidays **Job...