Optical Supply Chain Coordinator

1 week ago


Singapore beBeeAdministrative Full time

Key Responsibilities:

The role of Admin Assistant involves managing the end-to-end supply chain of safety eyewear, from order processing to delivery coordination. This position requires a detail-oriented and proactive individual who can handle multiple phone calls and manage communication professionally.

Responsibilities include:

  • Processing and managing orders accurately and efficiently.
  • Collaborating with optical shops, customers, and internal teams to track and coordinate order status, lens fitting, and dispatch schedules.
  • Handling daily phone calls and emails with clarity and professionalism to ensure smooth communication with clients and partners.
  • Maintaining and updating detailed Excel reports related to inventory, order tracking, delivery status, and performance metrics.
  • Performing data entry, order verification, and document management with precision.
  • Liasising with the logistics team to coordinate deliveries and troubleshoot any delays or issues.
  • Providing administrative support to the Optical team as needed to ensure efficient workflow.
  • Identifying and escalating urgent issues that may impact customer satisfaction or order fulfillment.

Requirements:

To be successful in this role, candidates should possess:

  • Proven experience in administrative or supply chain support roles, preferably in optical or healthcare-related industries.
  • Strong numerical and analytical skills.
  • Good verbal and written communication skills.
  • Ability to handle multiple phone calls and manage communication professionally.
  • High attention to detail, organizational skills, and time management.
  • A proactive attitude and willingness to learn and adapt in a fast-paced environment.

Preferred Qualifications:

Candidates with experience working with optical shops, eyewear supply chains, or SRX products are preferred.

Familiarity with order management systems or ERP tools is also an advantage.



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