Club residences manager
1 month ago
Position Overview
The Club Residences Manager is responsible for all aspects of operations within the club residences, with the support of its team of supervisors and assistant managers. The individual should be a good ambassador of Capella, and provides guidance to the team to provide a warm and personalized guest service to club residences guests during their stay. The individual also builds rapport with guests, gather feedback and contribute ideas for the organization's continuous improvement. The Club Residences Manager is also responsible for monitoring the financial performance of the club residence, through active budget monitoring and payment collection.The RoleManage Club Residences OperationsImplement operating procedures and service standards for club residences operations.Monitor club residences operations to ensure adherence to organizational standards and procedures.Review manpower allocation for club residences operations.Conduct regular inspections on service delivery.Monitor club residence supplies and equipment inventory.Coordinate day-to-day club residences operations to ensure operational efficiency.Plan resources and allocate work assignments to team members.Maintain stock level of supplies for guest rooms and club lounge.Conduct checks on club floor lounge, facilities and equipment.Review activity and revenue reports to monitor and update management on departmental performance.Support budget forecasting processes for the department.Manage cost control to keep departmental operating expenses within budget.Prepare periodic management reports.Drive Service ExcellenceMaintain complete knowledge and understanding of Hotel's and Residence layout, appointments, amenities and locations, all service hours of operations.Maintain complete knowledge and understanding of local events, local cultural heritage, attractions, holiday schedules, dining and entertainment venue.Meet and greet guests to build rapport.Communicate VIP and repeat guest arrivals to designated personnel for warm welcome and delivery of amenities to units.Anticipate and address residence owners' service needs.Assist in the execution of response and recovery actions during emergency situations.Handle guest complaints by following the procedures and ensuring guest satisfaction.Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation.Speak with others using clear and professional language.Work with all parties to ensure comfortable stay for guests.Innovate new ideas to enhance guest experience and revenue generation.Direct the implementation of sustainability programmes to drive organisational green initiatives.Staff Training and DevelopmentGather feedback form the department on needs analysis and provide adequate training for staff.Identify deserving staff for appreciation and career advancement.Talent Profile:Previous experience as a Residence Manager or Assistant Manager in an upscale propertyAbility to focus attention on guest needs, remaining calm and courteousAbility to think clearly, quickly, maintains concentration and makes concise decisions in any circumstancesStrong leadership skills#J-18808-Ljbffr
-
Capella | Club Residences Manager
5 days ago
Singapore Capella Full timePosition Overview The Club Residences Manager is responsible for all aspects of operations within the club residences, with the support of its team of supervisors and assistant managers. The individual should be a good ambassador of Capella, and provides guidance to the team to provide a warm and personalized guest service to club residences guests during...
-
Singapore Course Full timeJob title: Club Residences Manager Company: Capella Hotels & Resorts Job description : Position Overview The Club Residences Manager is responsible for all aspects of operations within the club residences, with the support of its team of supervisors and assistant managers. The individual should be a good ambassador of Capella, providing guidance to the team...
-
Club Manager Director
3 weeks ago
Singapore BRITISH CLUB, THE Full timeLocated in Singapore, the British Club is seeking a highly skilled General Manager to lead its daily operations. With a membership of over 50 nationalities, the club offers exceptional facilities and services to its members.The ideal candidate will possess strong leadership skills, excellent communication abilities, and experience in managing private clubs,...
-
Club Operations Director
2 weeks ago
Singapore BRITISH CLUB, THE Full timeJob Title: Club Operations Director About the Role:The British Club, Singapore's only Hilltop Retreat, is seeking a seasoned General Manager to lead its daily operations and drive growth. Reporting to the Club's President and working closely with the Main Committee, you will be responsible for managing all departments, including member relations, food &...
-
Head of Club Operations
2 weeks ago
Singapore BRITISH CLUB, THE Full timeAt the British Club, we are seeking a highly experienced and skilled Head of Club Operations to join our team. This is an excellent opportunity for a seasoned professional to take on a leadership role in managing the daily operations of our prestigious club.Company OverviewThe British Club is a premier social and recreational club located in Singapore,...
-
Singapore Chinese Swimming Club Full timeJob Opportunity at Chinese Swimming ClubWe are seeking a skilled Cook to join our team at the Premier City & Country Club East location, utilizing AWS technology.About the Role:Main Responsibilities Include:Managing food preparation and presentation according to established menu requirements.Maintaining high standards of food quality and ensuring consistency...
-
Club Membership Coordinator
2 weeks ago
Singapore CHANGI GOLF CLUB Full timeWe are seeking a highly organized and detail-oriented Club Membership Coordinator to join our team at CHANGI GOLF CLUB.About the RoleThis is a key support role that will be responsible for managing membership administration, member engagement, and administrative tasks. The ideal candidate will have excellent communication skills, be able to multitask, and...
-
Tanglin Club Ambassador
2 weeks ago
Singapore TANGLIN CLUB Full timeAbout Tanglin ClubTanglin Club is a prestigious establishment known for its exceptional service and luxurious amenities.Salary PackageWe offer a competitive salary of SGD 45,000 per annum, complemented by attractive benefits including an AWS bonus of up to SGD 13,500, performance bonus, Ang Pow Bonus, retention bonus, meal allowance, split shift allowance,...
-
Business Development Manager
2 weeks ago
Singapore NTUC CLUB Full timeAbout the RoleNTUC CLUB is seeking a Business Development Manager to join our team. In this role, you will be working closely with our Operations and Programming teams to raise awareness and vibrancy of the Migrant Workers Recreation Centres (RCs).Key Responsibilities:Assist the Director of MWRC and Head of Plans in preparing proposals and reports for...
-
Country Club Maintenance Manager
3 weeks ago
Singapore SINGAPORE ISLAND COUNTRY CLUB, THE Full timeSINGAPORE ISLAND COUNTRY CLUB, THE is seeking a highly skilled and experienced Country Club Maintenance Manager to join their team.Estimated Salary: SGD 6,500 - SGD 8,500 per month.About the RoleWe are looking for a proactive and results-driven individual to oversee the maintenance and repair works of our golf courses. The successful candidate will be...
-
Club Performance Coordinator
2 weeks ago
Singapore HAWAII NITE CLUB PRIVATE LTD. Full timeOverviewHAWAII NITE CLUB PRIVATE LTD. is a vibrant entertainment venue seeking a skilled Club Performance Coordinator to manage our stage operations.
-
Country Club Ambassador
3 weeks ago
Singapore SINGAPORE ISLAND COUNTRY CLUB, THE Full timeJoin Our Prestigious Golf and Country ClubWe are seeking highly motivated individuals to fill various positions at the Singapore Island Country Club, a premier golf and country club in Singapore. Our club offers a unique blend of luxury, sports, and leisure activities that make it an ideal workplace for those who share our passion for excellence.About UsThe...
-
Singapore Swimming Club | Finance Manager
5 days ago
Singapore Singapore Swimming Club Full timeYou will be assisting the Director of Finance for managing the financial health and sustainability of the Club; all accounting, financial and payroll related issues, including but not limited to statutory and management reporting requirements, audit and control. Duties & Responsibilities Assist Director of Finance in planning, organizing and executing...
-
Singapore SINGAPORE ISLAND COUNTRY CLUB, THE Full timeAbout Singapore Island Country Club, TheThe grandest and most established golf and country club in Singapore offers a premium environment with rich history and strong camaraderie among its members.Job Title: Recreation ManagerWe are seeking an experienced Recreation Manager to provide quality customer service duties to our esteemed members and guests. This...
-
Golf Operations Manager
2 weeks ago
Singapore Sembawang Country Club Full timeJob Title: Golf Operations Manager - Driving Excellence at Sembawang Country ClubLocation: Sembawang Country ClubAbout the Role:We are seeking an experienced and skilled Golf Operations Manager to join our team at Sembawang Country Club. As a key member of our golf operations team, you will be responsible for overseeing the day-to-day operations of our golf...
-
Event Operations Manager
2 weeks ago
Singapore AMERICAN CLUB, THE Full timeJob Summary:We are seeking an experienced Event Operations Manager to join our team at The American Club. This is a unique opportunity to work in a prestigious environment, leading a team of professionals to deliver exceptional service and events.About the Role:The successful candidate will be responsible for overseeing the day-to-day operations of our...
-
Luxury Residences Operations Manager
1 month ago
Singapore Capella Singapore Full timeOverviewThe Club Residences Manager role at Capella Singapore is a senior position responsible for overseeing all aspects of club residences operations. As the leader of this team, you will be accountable for ensuring seamless guest experiences and meeting high service standards.Job DescriptionKey Responsibilities:Operations Management: Implement operating...
-
Beach Club Operations Manager
3 weeks ago
Singapore TANJONG BEACH CLUB PTE. LTD. Full timeCompany OverviewTanjong Beach Club is a leading surfside restaurant, bar, and club located in Singapore. As part of The Lo and Behold Group, we are known for creating timeless destinations and thought-leading experiences.We believe in shaping the future of hospitality by grooming the next generation of leaders. Our team is passionate about career growth and...
-
Singapore Singapore Recreation Club Full timeJob Purpose: The Membership Services Executive is responsible for implementing membership duties and services efficiently and accurately. This role ensures that all member enquiries are handled with the utmost professionalism, ensuring timely and complete follow-up. Additionally, the Membership Services Executive conducts new member enrolments, providing...
-
Culinary Artist | The Coconut Club
2 weeks ago
Singapore THE COCONUT CLUB PTE. LTD. Full timeThe Coconut Club, a renowned Singaporean restaurant, invites passionate individuals to join their team as a Culinary Artist. This role is perfect for those who are eager to explore their creativity and hone their craft in the kitchen.About The Coconut ClubAs part of The Lo and Behold Group, a hospitality company known for creating timeless destinations and...