Residential Support Coordinator

Roles & Responsibilities About Us =DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. She aims to empower them to dream of a future where they are not limited by family circumstances. We are excited to welcome a dedicated and experienced individual to the role of Residential Support Coordinator. In this crucial position, you will play a pivotal role in providing exceptional residential support services for our incoming scholars. Your main objective will be to stay on campus, ensure scholars' well-being, safety, and a smooth transition into our residential facilities whilst upkeeping the campus to be vibrant. You will collaborate closely with scholars, their families, and other stakeholders to foster a positive and supportive living environment. Interested candidates may submit their resume to KEY RESPONSIBILITIES Scholar Routine Care and Support: Live in campus with scholars and provide routine care and support, including assistance with meals, waking up, and lights out duties, ensuring scholars' well-being and adherence to daily schedules. Coordinate and oversee the security, facilities/ cleaning to upkeep and optimise the residential environment for the scholars Role Modelling and Wellbeing: Serve as a positive role model, demonstrating professionalism, responsibility, and respect, while staying vigilant to ensure scholars' safety. Offer general emotional support, contributing to a positive living environment for scholars within the residential community, collaborating with other staff members as needed. Residential Policies and Procedures: Communicate, promote, and enforce residential policies and procedures, ensuring compliance and adherence by scholars. Collaboration and Coordination: Collaborate with internal departments, such as Scholar Development Executives, Programme, and security, for a holistic approach to scholar support. Build relationships with external partners to enhance residential support services. Crisis Management: Be prepared to handle emergency situations, including fire safety and first aid, following established protocols to ensure the safety of all residents. Residential Events and Programming: Support residential events, activities, and programs that promote community engagement, cultural exchange, and personal growth among scholars. Administration/Operations and Facilities Support Support in procurement, upkeeping of facilities and administration duties for the daily/event operations of the campus. QUALIFICATIONS Diploma or degree in a relevant field, or equivalent experience. Previous experience in residential support or student services is a bonus. Strong interpersonal and communication skills, connecting effectively with scholars from diverse backgrounds. Knowledge of youth engagement theory and cultural sensitivity Demonstrated crisis management. Excellent organizational and multitasking abilities. Ability to work independently and collaboratively within a team-oriented environment. Mandatory to stay on campus, working rotational night and morning shifts, including Sunday evenings, with Friday early dismissal, as required. For part time, adhoc relief positions - minimum 6 months, and hours to be discussed Only shortlisted candidates will be notifed. Tell employers what skills you have Fire SafetyCustomer RelationshipMicrosoft ExcelAbility To Work IndependentlyYouth EngagementContract ManagementAdministrationProcurementTeamorientedFirst AidCommunication SkillsWellbeingCrisis ManagementBusiness Requirements