Senior Executive

2 weeks ago

Singapore National Healthcare Group Full time

Family Group: Administration

1. JOB PURPOSE

a. Senior Executive/ Assistant Manager for Inpatient Operations primary responsibility is to maintain Wards' Operations to achieve operational efficiency, service excellence and to optimise capacity and resources. These covers (not limited to) facilities, in-patient satisfaction and inflight workstreams.

b. He/she will also manage a team of Inpatient PSAs (based on Tower A, B, C, D or E coverages) for the daily Wards' operations.

c. Additionally, he/she will also work with clinicians, nursing and all support services stakeholders to drive infrastructural related projects to improve/transform the delivery of care within Wards setting.

d. He/she will consolidate, provide updates and maintenance of Key Indicators and Trackers for Inpatient Operations which includes Bed Occupancy Rate (BOR), Length of Stay (LOS) and Discharge referrals for recommendation to improve Wards' bed utilisation.

e. He/she will also harness technology/IT to drive transformation to achieve better, faster, safer and cheaper outcomes for Inpatient Operations.

2. MAJOR DUTIES & RESPONSIBILITIES

Specific

a. Facility Management and Maintenance of Wards (apportioned by Tower A, B, C, D or E)

  • In-flight Workstreams

  • Review and maintain relevancy of routine inpatient ward processes, including touchpoints from the time of patient admission into the Ward to patient discharge to Home/ Other Facilities such as:

  • Inpatient

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