Customer Success Executive, JAPAC

2 weeks ago


Singapore Aspire Full time

Client Success Executive, JAPAC Reports to: Client Success Manager ABOUT THE ROLE As a Client Success Executive, you'll play a pivotal role in ensuring our clients receive exceptional service and value from our solutions. You'll be the frontline ambassador for client satisfaction, working closely with internal teams to deliver seamless experiences, resolve issues proactively, and support long-term engagement. This role is ideal for someone who thrives in a client-facing environment, is detail-oriented, and passionate about building trust through consistent delivery. PRIMARY RESPONSIBILITIES Client Engagement & Support Serve as a key point of contact for assigned clients, ensuring timely responses and resolution of queries Assist in onboarding new clients, guiding them through initial setup and adoption processes Monitor client health metrics and flag potential risks or opportunities to senior team members Operational Coordination Collaborate with cross-functional teams to ensure client needs are met Track deliverables, timelines, and service-level agreements to maintain high standards of execution Maintain accurate client records and documentation using internal systems Performance & Feedback Collect and synthesize client feedback to inform internal improvements Support reporting efforts by compiling usage data, satisfaction scores, and engagement trends Participate in regular review meetings with clients and internal stakeholders REQUIRED SKILLS & EXPERIENCE 2+ years of experience in client-facing roles within Ad Tech, digital media, or programmatic advertising Familiarity with major platforms such as DSPs, ad servers and analytics tools Experience coordinating campaign launches, trafficking creatives, and troubleshooting delivery issues Ability to interpret performance data and translate insights into client-friendly recommendations Proficiency in using Excel/Google Sheets for reporting and analysis Strong communication and interpersonal skills with a proactive, solution-oriented mindset Ability to manage multiple accounts and campaigns simultaneously with attention to detail Experience working cross-functionally with Sales, Product, and Ad Ops teams Interested? Apply nowEA License No.: R Agency License No.: 11C4388We Are Aspire is acting as an Employment Agency in relation to this vacancy. #J-18808-Ljbffr



  • Singapore Supermetrics Full time

    We're looking for a Customer Success Manager to join our Customer Success team in **Singapore!** **In this role you will**: - Manage a diverse client portfolio - Help our customers to achieve their desired outcomes and solve their challenges - Be a part of a world-class customer success organisation of 20+ professionals across North America, EMEA, and...


  • Singapore Aspire Full time

    Client Success Executive, JAPAC Reports to: Client Success Manager About the Company My client is a global ad tech leader powering next-generation advertising experiences across CTV, digital, linear, and social channels. Their platform helps brands and agencies create, deliver, measure, and optimize campaigns all in one place. With innovation and...


  • Singapore Palo Alto Networks Full time

    **Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...


  • Singapore Amgen Full time

    **HOW MIGHT YOU DEFY IMAGINATION?** At Amgen, every challenge is an opportunity. And every opportunity brings the potential to change lives. Our shared mission-to serve patients-has driven our status as one of the world’s preeminent biotechnology companies, reaching over 10 million patients worldwide. Leverage your high expertise to lead and forge...


  • Singapore Palo Alto Networks, Inc. Full time

    JAPAC Strategic Alliance Marketing Manager-Contractor Job Title: JAPAC Strategic Alliance Marketing Manager Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We envision a world where each day is safer and more secure than the one before. These aren't...

  • Events Specialist

    1 week ago


    Singapore Maker Lab Full time

    Role Summary As an Events Specialist for our client, you'll manage event execution and programs across JAPAC. You'll link teams and partners, driving operational excellence and process optimization. We seek a passionate, scrappy self-starter who excels at turning complex logistics into seamless experiences. Role Manage the operational execution of all events...


  • Singapore Palo Alto Networks Full time

    Singapore, Singapore, Singapore Sales Full-time Ref ID: JR-006155 **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of...


  • Singapore Leica Microsystems Full time

    Leica Microsystems has helped shape the future of microscopy for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the...


  • Singapore LINK HEALTHCARE SINGAPORE PTE. LTD. Full time

    **Criteria**: - Interim, Full Time - Senior Management - 8-10 years’ experience - Human Resources - Salary: $9,000-13,000 monthly **Role Overview**: Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. The Interim Head of HR - JAPAC will be responsible...

  • Events Specialist

    5 days ago


    Central Singapore Maker Lab Full time

    Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics...