IoT Field Engineer

1 week ago

Singapore Groundup.ai Full time

IoT Field Engineer – Groundup.ai Groundup.ai aims to empower every workplace to be an AI-driven company. We envision that our clients will use our AI tools as a foundation in their everyday operations. As we continue bringing our innovative approach to fast‐growing companies across manufacturing, aerospace, logistics, and maritime, we are looking for an IoT Engineer to join us on this exciting journey. Key Responsibilities Deployment & Project Coordination Plan and execute IoT hardware deployments tailored to client site requirements. Perform on‐site installation and configuration of our software and hardware solutions. Coordinate with internal teams (R&D, Product, Sales) to ensure smooth installation, integration, and commissioning of devices. Infrastructure Management Maintain the stability and reliability of deployed IoT systems to ensure uninterrupted data flow. Monitor device performance, diagnose, and resolve technical issues proactively. Technical Support & Troubleshooting Provide on‐site and hands‐on technical support to resolve client hardware‐related issues quickly. Train clients on product usage and maintenance best practices. Conduct root cause analysis and implement preventive measures to minimize downtime. Resource Optimization Manage deployment resources efficiently to meet project timelines and budgets. Coordinate with production teams to ensure timely delivery and setup of materials. Develop and improve SOPs for installation, maintenance, and troubleshooting. Quality Assurance & Compliance Ensure all deployments adhere to safety, quality, and industry standards. Revisit sites for routine maintenance checks and client follow‐ups. Work with QA to validate device performance and system reliability. Ensure compliance with safety regulations and company installation standards. Reporting & Documentation Prepare deployment reports, including resource usage, timelines, and technical outcomes. Document installation processes and client interactions in our CRM. Maintain detailed technical documentation for future reference and process improvements. Requirements Bachelor's degree in Electrical Engineering, Mechatronics, Computer Engineering, or related field. 2–3 years of experience in IoT hardware deployment, field engineering, or related roles. Proficient with at least one scripting or programming language. Strong problem‐solving skills and attention to detail. Significant experience in on‐site installation and technical support in an IoT and technology environment. Proficiency in IoT device setup, calibration, and troubleshooting. Familiarity with industrial sensors and communication protocols including MQTT, Zigbee, LoRaWAN, NTP. Self‐driven and able to work independently and manage on‐site responsibilities effectively. Strong communication skills and ability to work in client‐facing situations. Excited about working onsite and travelling locally and internationally for deployments. Experience with edge devices, gateways, and cloud integration. Bonus Certifications in electrical, mechanical, or related fields. Certifications in related WSQ and ISO standards. Seniority level Associate Employment type Full‐time Job function Engineering and Information Technology Software Development Referrals increase your chances of interviewing at Groundup.ai by 2x. #J-18808-Ljbffr

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