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Ecommerce Platform Analyst

1 week ago

Singapore This is an IT support group Full time

Position Summary
Role and Responsibilities
Provide subject-matter expertise regarding the Hybris functional and technical platform for tactical and strategic decision making
Translate business requirements into a functional and technical implementation and build playbooks, setup standard operating procedures and create working solutions
Lead regional eStore (Web, Shop App, 3PD) operations initiatives to support sales revenue growth
Lead complex strategic projects, enhancements and initiatives, including eStore (Web, Shop App, 3PD) backend operations, end-to-end process flows and optimizations, as well as identify new value added services and supporting them to execution and incubation to drive best-in-class customer experience
Support planning and implementation of eStore (Web, Shop App, 3PD) enhancements with HQ, Regional and Subsidiary stakeholders
Act as a bridge between platform team, support team, subsidiaries and other partners to troubleshoot issues and drive them to resolution
Skills and Qualifications
Degree holder with at least 6 years of rich hands-on experience in software development industry, around eCommerce technologies such as SAP Hybris
Experience in working with users to define their business requirements
Should have strong domain experience in B2C and B2B commerce
Technical skills around Java/J2EE, Spring, REST API, Micro-services, HTML/CSS/JavaScript, Web Services, SQL
Proficient in SAP Hybris foundational concepts, experience and knowledge of multi-channel architecture, data modeling, data exchange and system integrations (must have)
Sound knowledge of continuous integration build tools and code quality tools
Must have knowledge of Hybris, ticketing tools like JIRA, Documentation - Confluence, code repository - GitHub, Jenkins
Knowledge of Adobe Experience Manager (AEM) (good to have)
High energy and comfort level towards working in a fast-paced and matrix organization environment
Excellent communication skills to manage relationships with subsidiaries and other parties and ability to drive consensus, execution across teams, multi-function organization and different level of hierarchy
Good project management skills, to be able to effectively work with a budget, meet deadlines for multiple projects
Strong organization and time management skills required. Ability to react to quickly changing priorities
A team player with the ability to work independently as well as cross-functionally
Should be self-motivated to keep himself/herself updated on latest SAP Hybris product, technologies and solutions
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