Ecommerce Data Strategist
6 days ago
About the Team
We are a global team at TikTok Shop focused on ensuring our marketplace is safe and trustworthy for users, sellers, and creators.
We strive to provide world-class service and experience for customers, sellers, and creators by working on policies, rules, and systems to ensure quality.
Job Summary
We are looking for a data analyst to manage and own the data analysis requests in all Seller Governance ecommerce activities.
Key Accountabilities
- Partner with business team leads to identify problem areas and solve them together backed by data and insights, contribute to policy and product strategy development and execution.
- Measure performance of key projects and launches and create an effective feedback loop for optimization.
- Collaborate with other data & analytics teams outside the GNE department leveraging each others' core capabilities; define and develop sensible KPIs and targets, produce management reporting, improve the data acquisition process given the constraints.
- Lead a team of analysts ensuring quality output with high speed of delivery; give directions as well as guide them for growth in their capabilities and skillsets.
- Develop data monitoring and evaluation capabilities to diagnose issues in our governance system, perform root cause analysis, and identify actions to improve systems and workflows.
- Drive internal enablement including policy education, training, analytics, and XFN engagement.
Requirements
- Bachelor degree or above, major in mathematics, statistics, economics preferred; or major in science or engineering or engaged in data statistics, analysis, modeling related working areas after graduation.
- Proficient in SQL and Tableau and familiar with Python or R for data analysis.
- At least 5 years of working experience in data analysis partnering with business, preferably in the eCommerce or content platform business.
- Ability to impact business decisions and suggest improvement through analytical insight.
- Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences.
- Professional written and verbal communication skills required for daily communications with global teams.
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