Front Office Manager
2 weeks ago
Summary: • Ensures that all areas under Front Office are running efficiently and in accordance with the property's policies and procedures and that customer satisfaction is maximized at all times. • Maximizes profitability in Rooms through promoting sales, controlling costs and optimizing resources. • Assists in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations. • To be highly visible throughout the operation in guest contact areas. • Checks the accuracy and transmission of reports and cooperates with Sales and Marketing in planning forecasts. Duties & Responsibilities: • Responsible for greeting and fond farewell for VIP and special attention guests. • Resolve guest complains in a timely manner and respond on time to any complaints. • Participate in interacting with guests and ensuring that shift duties are handled by front desk Employees. • Handling of guest security and creating functional emergency procedures. • Ensures that all associates under Front Office department have updated job descriptions, appraisals and are given clear development opportunity guidelines. • In coordination with the Human Resources Department, ensures that Front Office associates undergo adequate training and that it is carried out in their day-to-day activities. • Produces all department budgets and develops strategies to ensure they are achieved.
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Assistant Front Office Manager
6 days ago
Singapore KATONG HOLDINGS PTE. LTD. Full time**Hotel Indigo colleagues are the people at the centre of every new story **. They make all guests feel welcome in the neighbourhood and at home in the hotel. At **Hotel Indigo® **we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They...
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Front Office Manager
2 weeks ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25033208 **Job Category**Rooms & Guest Services Operations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** The Front Office Manager is responsible for all front office functions and...
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Front Office Manager
4 days ago
Singapore ST. REGIS HOTEL SINGAPORE Full time**JOB SUMMARY** Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure...
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Assistant Front Office Manager
2 weeks ago
Singapore THE FULLERTON HOTEL Full timeTo assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the...
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Front Office Manager
6 days ago
Singapore COMO HOTELS & RESORTS (ASIA) PTE. LTD. Full time**Job Summary** Lead the pre-opening Front Office department. Responsible for the effective and efficient operation of all Front of House departments within Front Office. Services in accordance with the objectives, performance and quality standards established by the hotel. **Tasks/Responsibilities**: - Lead the Front Office Department and operation, with...
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Front Office Manager
7 days ago
Singapore Marriott International, Inc Full time**Job Number** 23114477 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...
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Assistant Front Office Manager
2 weeks ago
Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time**Role & Responsibilities - The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the property. - The Assistant Front Office Manager is to ensure and oversee that all the Front Office Executives and Officers shift procedures and duties are completed on time and are...
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Assistant Front Office Manager
2 weeks ago
Singapore Hotel Indigo Full time**Hotel Indigo colleagues are the people at the centre of every new story**. They make all guests feel welcome in the neighbourhood and at home in the hotel. At **Hotel Indigo®** we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are...
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Assistant Front Office Manager
1 week ago
Singapore THE FULLERTON BAY HOTEL Full timeJob Descriptions Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation. Assist the Rooms Division Manager to select, hire, and train employees to meet the hotel's standard of service. To assist Rooms Division Manager in...
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Assistant Front Office Manager
6 days ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeEnsure smooth operation of the Front Office - Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel - Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through...
