Deputy Manager

Company description: ST Logistics Pte Ltd
Job Function
Fuel Farm Management
Job Summary
The Assistant Manager/Deputy Manager (AGSS/BFI/DSR) is responsible for optimising the quality and quantity of fuel, as well as the serviceability of all facilities and equipment, ensuring rectification of any abnormalities. He also proposes innovative methods to improve operational efficiency and implements changes to the Standard Operating Procedures (SOPs). He mitigates safety and/or security risks by ensuring measures are put in place to prevent recurrence of any lapses, errors or losses, and serves as a Site Incident Controller during emergency situations.
The Assistant Manager/ Deputy Manager (AGSS/BFI/DSR) has excellent planning and people management skills to manage teams and staff development effectively. A good communicator and problem solver, he leads teams to achieve KPIs and business goals.
Job Responsibilities/Key Tasks
Conduct fuel farm operations
Review plans to resolve fuel quality issues
Propose corrective action if lab reports show deficiencies in fuel properties
Review operational plans for loading and unloading of fuel
Trigger and conduct investigation if fuel gain/loss exceeds prescribed tolerance level and propose get well plan
Review fuel demand forecast
Review operational plans for top up of refueller
Conduct fuel bridger and aviation specialised vehicle (ASV) operations
Review operational plans for aircraft defueling and refuelling
Review operational plans for fuel bridger and aviation specialised vehicles (ASV) to ensure efficiency
Perform maintenance operations
Escalate defects to customer's operations team on impact arising from non-availability of GFE/GFP
Establish maintenance action plans for in-house facilities and vehicles
Review plans for housekeeping
Review discrepancies reports for Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment
Ensure operational excellence and compliance with quality and safety standards
Operationalize new base/projects to ensure smooth transition/ implementation
Review plans to mitigate identified risks and business disruptions based on team's operations
Review briefing content, including planning of safety knowledge and new safety requirements
Co-Chair monthly ops, deployment exercise and safety briefing
Endorse quality and safety reports and review action plans to address QHSSE lapses as part of safety conversation
Review Standard Operating Procedures (SOPs) to meet regulatory requirements
Manage customer experience and relationships
Manage escalation of customers' complaints and establish processes to prevent similar recurrences of customer complaints
Review the daily and monthly management reports to ensure that reports capture strategic work done and anticipates and resolves concerns of customers
Compile customer survey data and draw insights from customer data for future engagements and further enhancements
Manage people, finance and organisational development
Review learning roadmap for team's required competencies and qualifications to ensure proper qualifications/ certifications prior to assignment
Conduct manpower planning to optimise operational efficiency
Forecast capital and operating departmental budget
Review and approve purchase requisition based on financial allowable limits (FAL)
Ensure timely security clearance of staff
Lead implementation of department's recruitment and retention efforts
Job Requirements
Professional Qualifications & Relevant Experience
Degree with operation management skills preferred.
Prior experience with Aviation Industry preferred
MS Office - Excel, Words and PowerPoint
Singaporean only
This job is in partnership with the Employment and Employability Institute Pte Ltd (e2i). e2i is the empowering network for workers and employers seeking employment and employability solutions.
By applying for this role, you consent to ST Logistics's PDPA and e2i's PDPA.
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