Bilingual Telecom Service Provisioning Engineer

2 weeks ago


Singapore Hcl Technologies Full time

Bilingual Telecom Service Provisioning Engineer – Enterprise Networks Position Number : KTNP2505Main Skills: Skills and Qualifications: Good knowledge of Telecommunications and familiar with working with ISPs Good command over language/good verbal and non-verbal communication skills Very good with task management & attention to detail Excellent computer system proficiency with working across multiple applications Experience: Minimum experience of 4 years working at an ISP. Details: Ideal job for candidates that have experience working for a Telecom company in the fixed-line process for any of the Telecom companies. If you've handled customer issues related to Broadband/Fibre commissioning, No-Connectivity, Slow-Speed issues, you'll have a good rewarding career on the Network-side of how customers consume Internet and Data & Voice Services. Key Responsibilities: Review Access and Circuit order by performing network checks and site readiness to ensure provisioning of order is in line with the order. Perform exception and escalation management tasks or actions including documenting and escalating as required to meet and deliver promised commitment timelines. Deliver on-time response and resolution updates via phones, emails, tickets/tasks from various stakeholders, internal and external. Track, manage, and resolve all access related activities, milestones, & escalations. Apply Now Resume Upload File Extension Allowed: Pdf, Doc, Docx | Max File Size: 2MB Full Name Full Name Email Email Do you have a working visa in Singapore?Do you have a working visa in Singapore?Once you submit the form, you\'ll receive an email verification link to confirm your subscription #J-18808-Ljbffr



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