
Global Banking Team Leader
2 weeks ago
Customer Success Manager Role
Job Overview
This role offers the opportunity to expand skills and make a difference in a global banking environment.
You will receive comprehensive on-the-job training and exposure to senior leaders, as well as more traditional learning opportunities.
As a Customer Success Manager, you will be responsible for providing full leadership and supervisory responsibility, ensuring motivation and development of a team through professional leadership.
Key Responsibilities
- Managing a team of up to 25 associates to achieve individual and team performance goals.
- Coaching and mentoring the team to deliver an exceptional client experience.
- Managing various performance and productivity objectives using sales force and other systems.
Requirements
- 5-8 years relevant experience.
- Project management experience.
Education
Bachelor's/University degree or equivalent experience.
Skills
- Coaching.
- Sales.
- Budgeting.
- Leadership.
- Currency.
- Quality Improvement.
- Wealth.
- Transparency.
- Compliance.
- Project Management.
- Accountability.
- Banking.
- Diplomacy.
- Cash Flow.
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