Customer care executive

4 days ago


Singapore National University Of Singapore Full time

Location: NON-FACULTY-BASED DEPARTMENTS, Kent Ridge Campus, SG Company: National University of Singapore Job Title NUS-ISS is seeking a Customer Care Executive to join our team and ensure exceptional customer service across all interactions. This role involves handling customer inquiries via phone, email, and in-person visits, managing the reception area, and conducting telemarketing activities. You will be a key part of our commitment to providing excellent service to all clients and visitors. Job Description Respond to phone, email, and walk-in inquiries professionally and accurately. Provide information about the programs and assist with registration. Manage the reception area, warmly welcoming and assisting all visitors. Conduct telemarketing and calls to promote programs and maintain prospect records. Maintain accurate records of customer interactions and update databases. Qualifications Degree in Business, Communications, Digital Marketing, or a related field. Prior experience in customer service or telemarketing is preferred. Strong verbal and written communication skills. Proficient in Microsoft Office and CRM software. Positive, customer-focused attitude with strong interpersonal skills. #J-18808-Ljbffr



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