Supervisor, Guest Service
2 weeks ago
You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents' satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service. Responsibilities Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management Promote teamwork and quality service within the team and coordination with the other departments Assist to manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground Assist residents with check-in and check-out procedures Ensure all residents are attended to at the Front Desk Issue apartment access key cards Attend to and anticipate all residents' queries and needs Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements Manage residents' accounts, information and apartment availability in the system Perform simple bookkeeping Make and confirm reservations Assist with the onboarding process for new employees Respond to walk-ins, emails, calls and assist with queries and requests Handle and record resident feedback and complaints, and refer them to managers Perform related tasks as assigned Job Requirements At least 3 years of relevant work experience, preferably in the hospitality industry and in a Supervisory role Attained at least a Diploma or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification Service-oriented Supervisory skills Passion for coaching and guiding Passion in learning a variety of tasks, including handling paperwork and managing a team Willingness to perform shifts #J-18808-Ljbffr
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Guest Services Supervisor
2 weeks ago
Singapore NEW PARK PROPERTY PTE. LTD. Full timeThe Guest Services Supervisor will supervise the Front Desk team in the daily operations and ensure that the highest level of hospitality and services are rendered throughout the entire guest journey. Maximise the outcome of upsell and cross-sell opportunities **Primary Responsibilities - Proactively engaging with guest upon arrival or during check in -...
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Guest Services Supervisor
2 weeks ago
Singapore PULLMAN Full time**Company Description** Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting...
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Guest Services Supervisor
3 days ago
Singapore PULLMAN Full time**Company Description** Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting...
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Guest Services Agent/supervisor
2 weeks ago
Singapore Holiday Inn Full timeAt **Holiday Inn® Hotels & Resorts**, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title. At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s...
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Guest Services Officer
2 weeks ago
Singapore Marriott International, Inc Full time**Job Number** 24031375 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management JOB SUMMARY DUTIES AND RESPONSIBILITIES - Register hotel guest into...
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Guest Relations Supervisor
1 day ago
Singapore Shangri-La Group Full time $30,000 - $60,000 per yearShangri-La Rasa Sentosa, SingaporeAt Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the...
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Supervisor, Guest Service
2 weeks ago
Singapore CapitaLand Full timeJoin to apply for the Supervisor, Guest Service role at CapitaLand 2 weeks ago Be among the first 25 applicants About Us Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real estate investment manager (REIM) with a strong Asia foothold. As at 30 September 2023, CLI had S$133 billion of real estate assets under...
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Supervisor, Guest Service
1 week ago
Singapore CapitaLand Full time**Responsibilities**: You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant...
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Supervisor, Guest Service
1 week ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeYou will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest...
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Supervisor, Guest Service
2 days ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeYou will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest...
