This is an IT support group | Associate Technical Liaison

At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations.
What to Expect...
Incumbent is responsible for communication and interface between the laboratory area, customer support areas, IT&S, and customers. Incumbent serves as technical and Labcorp Drug Development expert and supports sales with direct customer presentations and written communication.
Essential Job Duties:
Coordinate new project start-up and modification activities.
Review project specifications for content related to specific department.
Ensure protocol review corresponds with project specification sheet details, as related to specific department.
Communicate any issues with Project Manager and Team Manager as required. Invite feedback and input. Coordinate with department and Medical Affairs.
Review specification sheets when solicited.
With project team members (PM, TA, TM), develop solutions, resolve issues and approve internal database loading/design plan.
Serve as accountable resource upon solicitation by team members.
Utilize Microsoft Office applications to design customized project documents.
Customize workflow for projects as needed.
Test development and validation. (Responsible for validations as assigned).
Write validation plan and complete familiarization phase.
Perform test validations.
Write validation report.
Write Technical SOP.
Create QC material as required by validation.
As scientific expert, identifies opportunities for peer reviewed scientific presentations. Writes abstracts and presents data.
Demonstrates technical expertise by supporting Sales with presentations to customers if requested.
Identify and capture opportunities to protect Covance’s intellectual property.
Ongoing project coordination including global functions.
Communicate with Technical Manager, VP Medical Affairs, and Project Manager to resolve issues not addressed proactively during project development.
Modify customized documents as needed.
Communicate with Data Managers to assist with resolving data transmission issues; perform data revisions as needed.
Define unique supplies and order supplies unique to the project.
Serve as global protocol/project laboratory expert/resource.
Coordinate with IT&S on new project start-ups, new instrumentation start-ups, or instrumentation interface as needed.
Interact with WLOS regarding testing selection of test codes (including use or need of new test codes), reflexes, calculations, administrative questions (AD), procedures, and Antrim or Zavacor issues.
Serve as a technical reference to facilitate project testing and QC requirements, analyzing problems and proposing solutions.
During initial project start-up, serve as resource to resolve issues with procurement, and communication with Investigator Services.
Participate in continuing education program with presentation to departmental staff, laboratory staff, or across the organization as required.
Serves as a technical expert in designated areas of responsibility, responding to questions from inside and outside the department.
Submit monthly reports to direct supervisor.
Attend functional team meetings as needed/requested.
Contributes to maintaining a high level of safety awareness.
Be an equal responsible party for departmental regulatory compliance.
Perform Senior Technologist duties as required.
Expand the sphere of influence and/or elevate the level of interaction for the department through service on multi-disciplinary committees, projects, and other initiatives as assigned.
Share responsibility with management for promoting similarity in processes for our global laboratories in terms of test methods, database structures, and administration of operations.
Research scientific literature and write technical letters for sponsors.
Participate in conference calls with or in lieu of Manager/Director with Project Managers, sponsors, and other customers.
Design, implement, and report special off-line studies from sponsors.
Other duties as assigned.
Experience:
Minimum Required:
Individual must have 3 or more years of Labcorp Drug Development experience performing clinical laboratory testing or experience in performing clinical laboratory testing judged as equivalent.
Individual must have outstanding written and verbal communication skills.
Individual is expected to have and maintain professional credentials.
Education:
U.S. Requirements
Individual must qualify as testing personnel under the following CLIA 1988 and New York State Department of Health requirements:
Bachelor’s degree in Medical Technology or Clinical Laboratory Science or other life science with completion of at least a 12-month training program in Medical Technology.
OR
Bachelor’s degree in a chemical, physical or biological science from an accredited college or university and one year training and/or experience in the specialty in which testing is to be performed. Such training must be equivalent to that received in a school of Medical Technology.
OR
90 semester hours from an accredited institution that include the following:
1) 16 semester hours of biology courses, which are pertinent to the medical sciences
2) 16 semester hours of chemistry (at least 6 semester hours of Inorganic Chemistry)
3) 3 semester hours of math
Completed an accredited clinical laboratory training program, or one year documented laboratory training or experience in the specialty that testing is to be performed.
OR
Associate’s degree in medical laboratory technology
Benefits:
All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
We encourage all to apply
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