Data Center Ops Analyst
4 days ago
Description Your RoleThis role is responsible for the day-to-day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global Command Center. This is a shift-based role, requiring flexibility for rotating schedules.What You’ll DoWork a 12-hour morning shift on a rotating schedule. Deliver Tier I network support and customer service for mission-critical, 24/7 Data Centers. Participate in a weekly on-call rotation supporting 24/7 operations. Provide both proactive and reactive assistance to external customers. Support the network environment—logging unfamiliar issues, owning resolution efforts, or escalating as required. Receive, triage, and respond to incoming phone calls, emails, and portal tickets from internal and external users. Detect and analyze alarms to perform basic fault isolation and troubleshooting; escalate to Tier II, Tier III, or management when needed. Generate and publish incident, maintenance, and advisory notifications for internal and external stakeholders at site or regional levels. Prioritize tasks to meet defined KPIs and service-level commitments. Maintain clear, effective communication with Tier II, Tier III, and management for urgent or high-priority cases. Document incidents, maintenance, and problem details in real-time. Ensure customer SLAs are consistently met. Maintain current knowledge through training—both internal and external—as well as continued education and professional development. What You’ll NeedMinimum 1 year of experience in a 24/7 Network Operations Center, Contact Center, or equivalent environment. At least 1 year of customer service or technical support experience (or equivalent). Strong written and verbal communication skills for both colleagues and customers. Ability to multi-task and effectively prioritize responsibilities. 12 hours fixed shift based role, 7am to 7pm (including weekends, public holiday) with 3-4 days working pattern. We are an equal opportunities employer and welcome applications from all qualified candidates. By submitting your application, you acknowledge that you have read and understood our privacy policy. #J-18808-Ljbffr
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Data Center Ops Analyst
4 days ago
Pasir Ris, Singapore PERSOL Full timeDescription This role is responsible for the day‑to‑day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global Command Center. This is a shift‑based role, requiring flexibility for rotating schedules. What...
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Semiconductor Data Analyst Engineer
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Kampong Pasir Ris, Singapore United Microelectronics Corporation (Singapore Branch) Full time $80,000 - $120,000 per yearABOUT THIS VACANCY:Are you a data analysis engineer that is a team player looking for a dynamic high-tech work environment with large growth potential? We might be looking for you In this function you will in work in multidisciplinary teams all around the globe on challenging projects, developing your technical skills.JOB DESCRIPTIONS:Maintain FDC detection...
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Research Analyst
2 days ago
Pasir Ris, Singapore RIMA Full time**1) **Research Analyst** Job Responsibilities: - Produce quality research on specific topic(s) assigned by the Board - Analyse data and provide write-up - Present complex information effectively to a range of audiences - Oversee contents, editing and publishing of publications both in print and electronic media - Review RIMA’s research output and make...
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Data Analyst
1 week ago
Pasir Panjang, Singapore Samsung Electronics Full timePosition Summary Role and Responsibilities - Oversee timely delivery of insightful and impactful business analysis through scalable and sustainable processes - Engage stakeholders to define/refine business information strategic direction. - Perform reconciliation of data across multiple sources and channels and deliver reports in accordance with...
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Data Analyst
1 week ago
Pasir Panjang, Singapore Samsung Electronics Full timePosition Summary Role and Responsibilities - Oversee timely delivery of insightful and impactful business analysis through scalable and sustainable processes - Engage stakeholders to define/refine business information strategic direction. - Perform reconciliation of data across multiple sources and channels and deliver reports in accordance with...
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Operations Support, Implementation Services
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Pasir Ris, Singapore Digital Realty Full time**Position Title: Operations Support, Implementation Services** **Location: Singapore** **Your role** - This position offers you the opportunity to expand your skills and experience as you support the Digital Realty Implementations team through a variety of administrative tasks and more. You'll join the largest data center provider in the world and learn...
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Logistics & Customer Experience Analyst
1 week ago
Pasir Panjang, Singapore Pfizer Full timeWhy Patients Need You Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You’ll help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action. What You Will Achieve Working with a dynamic team of Logistics and Supply...
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Customer Success Manager
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Pasir Ris, Singapore Talent Search Pte Ltd Full timeLeading US data centre provider Work location: Changi / Loyang - Accountable for a customers portfolio and ensure strong customer satisfaction - Provide customers support from onboarding to training to escalation and service reviews - Build rapport with customers to meet internal scorecards - Conduct regular meeting with customers to align to their needs -...
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Repair Technician
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Pasir Ris, Singapore CSafe Global Full timeWe are seeking a Repair Technician to join our Global Service Center Operations team. This individual will provide repair, troubleshooting, testing and structural repair capabilities for all FAA approved CSafe Air Cargo containers. - Perform testing/troubleshooting/repair of FAA approved active temperature-controlled containers using approved technical...
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Prototyping Senior Technical Specialist
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Pasir Ris, Singapore SOITEC-en Full timeIntroduce Soitec and context of the position: Soitec is a world leader in manufacturing innovative semiconductor materials. The company uses its unique technologies to serve the electronics markets. With 3,500 patents worldwide, Soitec’s strategy is based on disruptive innovation to respond to its customers’ needs for high performance, energy efficiency...