Data Center Ops Analyst
3 days ago
Description This role is responsible for the day‑to‑day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global Command Center. This is a shift‑based role, requiring flexibility for rotating schedules. What You’ll Do Work a 12‑hour morning shift on a rotating schedule. Deliver Tier I network support and customer service for mission‑critical, 24/7 Data Centers. Participate in a weekly on‑call rotation supporting 24/7 operations. Provide both proactive and reactive assistance to external customers. Support the network environment—logging unfamiliar issues, owning resolution efforts, or escalating as required. Receive, triage, and respond to incoming phone calls, emails, and portal tickets from internal and external users. Detect and analyze alarms to perform basic fault isolation and troubleshooting; Escalate to Tier II, Tier III, or management when needed. Generate and publish incident, maintenance, and advisory notifications for internal and external stakeholders at site or regional levels. Prioritize tasks to meet defined KPIs and service‑level commitments. Maintain clear, effective communication with Tier II, Tier III, and management for urgent or high‑priority cases. Document incidents, maintenance, and problem details in real‑time. Ensure customer SLAs are consistently met. Maintain current knowledge through training—both internal and external—as well as continued education and professional development. What You’ll Need Minimum 1 year of experience in a 24/7 Network Operations Center, Contact Center, or equivalent environment. At least 1 year of customer service or technical support experience (or equivalent). Strong written and verbal communication skills for both colleagues and customers. Ability to multi‑task and effectively prioritize responsibilities. 12 hours fixed shift based role, 7am to 7pm (including weekends, public holiday) with 3‑4 days working pattern. #J-18808-Ljbffr
-
Data Center Ops Analyst
5 days ago
Pasir Ris, Singapore PERSOL Full timeDescription This role is responsible for the day‐to‐day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global Command Center. This is a shift‐based role, requiring flexibility for rotating schedules. What...
-
Data Center Ops Analyst
2 weeks ago
Pasir Ris, Singapore PERSOL Full timeThis role is responsible for the day‐to‐day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global Command Center. This is a shift‐based role, requiring flexibility for rotating schedules. What You'll Do...
-
Semiconductor Data Analyst Engineer
1 week ago
Kampong Pasir Ris, Singapore United Microelectronics Corporation (Singapore Branch) Full time $80,000 - $120,000 per yearABOUT THIS VACANCY:Are you a data analysis engineer that is a team player looking for a dynamic high-tech work environment with large growth potential? We might be looking for you In this function you will in work in multidisciplinary teams all around the globe on challenging projects, developing your technical skills.JOB DESCRIPTIONS:Maintain FDC detection...
-
Data Center Network Engineer
2 days ago
Pasir Panjang, Singapore PSA Corporation Limited Full time $120,000 - $180,000 per yearYou will work alongside a team of energetic and passionate technology evangelists who are constantly thinking about making a difference to the way technology shapes one of the world's busiest port. Every ICT employee is given opportunity to innovate, influence and redefine how we work and to boldly pursue big ideas that power digital transformations for our...
-
Data Centre Design Engineer
1 week ago
Pasir Ris, Singapore Talent Search Pte Ltd Full timeUS Data Centre located in Loyang Area Manage space and operations facilities for new customers in terms of servers racks, cabinets, cages, panels and conduits. Create design using ACAD and list out scope of work for installations of ladder rack, fiber raceway, cable ties, power and grounding. Create bill of materials related to all installation...
-
Research Analyst, Rima
11 hours ago
Pasir Ris, Singapore AMP Singapore Full time**Interested individuals can send in their resume attached with a recent passport size photograph, stating the current and expected salary to**: **Manager** **People & Culture** **AMP Singapore** **1 Pasir Ris Drive 4 #05-11** **Singapore 519457** **Only shortlisted applicants will be notified for an interview.** **1. Research Analyst,...
-
Apac Amp Inventory Data Analyst
11 hours ago
Pasir Panjang, Singapore Pfizer Full timeResponsible for leading AMP APAC initiatives to optimize FG planning and inventories and prevent obsolescence and slow-moving inventory in APAC. Working very closely with the AMP Team Leads and AMP planners the role is responsible for setting up a process enabling, Markets, AMP APAC, and GSC Regional Team to identify and proactively address early network...
-
Customer Success Manager
4 days ago
Pasir Ris, Singapore Talent Search Pte Ltd Full timeLeading US data centre provider Work location: Changi / Loyang - Accountable for a customers portfolio and ensure strong customer satisfaction - Provide customers support from onboarding to training to escalation and service reviews - Build rapport with customers to meet internal scorecards - Conduct regular meeting with customers to align to their needs -...
-
Fp&a Analyst
11 hours ago
Pasir Ris, Singapore SOITEC Full timeIntroduce Soitec and context of the position: How does something you do not see improve your daily life? This is what our products do and they are in your smartphones, cars, and connected objects. They make them more efficient and less energy intensive. We are passionate about innovation in technology and proud of the value we create for our customers. At...
-
Night Shift Process Engineer
1 week ago
Pasir Ris, Singapore SOITEC MICROELECTRONICS SINGAPORE PTE. LTD. Full time2 years exp **Roles & Responsibilities** **Night Shift Process Engineer / Senior Engineer** **JOB RESPONSIBILITY**: - Troubleshoot process deviation and equipment malfunctions to improve process quality, yield and productivity - Characterization of process and product by data analysis and tests. - Data analysis skills (EXCEL, JMP) - Collaborate with...