Data Center Ops Analyst
3 days ago
Description This role is responsible for the day‐to‐day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global Command Center. This is a shift‐based role, requiring flexibility for rotating schedules. What You'll Do Work a 12‐hour morning shift on a rotating schedule. Deliver Tier I network support and customer service for mission‐critical, 24/7 Data Centers. Participate in a weekly on‐call rotation supporting 24/7 operations. Provide both proactive and reactive assistance to external customers. Support the network environment—logging unfamiliar issues, owning resolution efforts, or escalating as required. Receive, triage, and respond to incoming phone calls, emails, and portal tickets from internal and external users. Detect and analyze alarms to perform basic fault isolation and troubleshooting; Escalate to Tier II, Tier III, or management when needed. Generate and publish incident, maintenance, and advisory notifications for internal and external stakeholders at site or regional levels. Prioritize tasks to meet defined KPIs and service‐level commitments. Maintain clear, effective communication with Tier II, Tier III, and management for urgent or high‐priority cases. Document incidents, maintenance, and problem details in real‐time. Ensure customer SLAs are consistently met. Maintain current knowledge through training—both internal and external—as well as continued education and professional development. What You'll Need Minimum 1 year of experience in a 24/7 Network Operations Center, Contact Center, or equivalent environment. At least 1 year of customer service or technical support experience (or equivalent). Strong written and verbal communication skills for both colleagues and customers. Ability to multi‐task and effectively prioritize responsibilities. 12 hours fixed shift based role, 7am to 7pm (including weekends, public holiday) with 3‐4 days working pattern. #J-18808-Ljbffr
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Data Center Ops Analyst
1 week ago
Pasir Ris, Singapore PERSOL Full timeThis role is responsible for the day‐to‐day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global Command Center. This is a shift‐based role, requiring flexibility for rotating schedules. What You'll Do...
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Data Center Ops Analyst
20 hours ago
Pasir Ris, Singapore PERSOL Full timeDescription This role is responsible for the day‑to‑day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global Command Center. This is a shift‑based role, requiring flexibility for rotating schedules. What...
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Semiconductor Data Analyst Engineer
7 days ago
Kampong Pasir Ris, Singapore United Microelectronics Corporation (Singapore Branch) Full time $80,000 - $120,000 per yearABOUT THIS VACANCY:Are you a data analysis engineer that is a team player looking for a dynamic high-tech work environment with large growth potential? We might be looking for you In this function you will in work in multidisciplinary teams all around the globe on challenging projects, developing your technical skills.JOB DESCRIPTIONS:Maintain FDC detection...
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Data Centre Design Engineer
1 week ago
Pasir Ris, Singapore Talent Search Pte Ltd Full timeUS Data Centre located in Loyang Area Manage space and operations facilities for new customers in terms of servers racks, cabinets, cages, panels and conduits. Create design using ACAD and list out scope of work for installations of ladder rack, fiber raceway, cable ties, power and grounding. Create bill of materials related to all installation...
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Customer Success Manager
2 days ago
Pasir Ris, Singapore Talent Search Pte Ltd Full timeLeading US data centre provider Work location: Changi / Loyang - Accountable for a customers portfolio and ensure strong customer satisfaction - Provide customers support from onboarding to training to escalation and service reviews - Build rapport with customers to meet internal scorecards - Conduct regular meeting with customers to align to their needs -...
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Night Shift Process Engineer
1 week ago
Pasir Ris, Singapore SOITEC MICROELECTRONICS SINGAPORE PTE. LTD. Full time2 years exp **Roles & Responsibilities** **Night Shift Process Engineer / Senior Engineer** **JOB RESPONSIBILITY**: - Troubleshoot process deviation and equipment malfunctions to improve process quality, yield and productivity - Characterization of process and product by data analysis and tests. - Data analysis skills (EXCEL, JMP) - Collaborate with...
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Product Industrialization Technician
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Pasir Ris, Singapore SOITEC MICROELECTRONICS SINGAPORE PTE. LTD. Full time**Roles & Responsibilities** **Responsibilities**: - Assist in pilot line qualification project, new product introduction (NPI) and new incoming materials qualification. - Work closely with Product Engineering and R&D team to introduce new processes to production lines - Assist Engineers on prototype and bulk qualification by working closely with...
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Junior Quality Control Analyst
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Pasir Ris, Singapore Eurofragance Full time**Ever dreamed of working where fragrances tell stories?**: At Eurofragance, we don’t just create fragrances — we create experiences. With passion, excellence and bold entrepreneurial spirit, we’re growing fast and want you to grow with us. Join a global team headquartered in Barcelona, with offices in Dubai, Singapore, Mexico, Turkey, Indiaand...
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Senior Market Access and Pricing Analyst
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Pasir Panjang, Singapore Pfizer Full time- Senior Market Access and Pricing Analyst will be primarily focused on designing, developing and maintaining pricing analytics models for use in analyzing trade excellence tools performance and contract pricing opportunities. The Access and Pricing Analyst will also be responsible for implementing improvement in pricing by analyzing results and variances;...
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Regional Scm Analyst
2 days ago
Pasir Panjang, Singapore Samsung Electronics Full timePosition Summary As a Regional SCM analyst in Samsung’s Southeast Asia & Oceania office, this position will focus on supporting all product teams across sales offices in the region, and monitoring and reporting on internal SCM status and operational issues including risk assessments. Role and Responsibilities - Prepare reports on SCM KPIs, operational...