Befriender Executive

5 days ago

Singapore LIONS BEFRIENDERS SERVICE ASSOCIATION (SINGAPORE) Full time

Roles & Responsibilities Reporting to Centre Manager , you will ensure frequency, reliability, and quality of Befriending service to relieve loneliness and improve the quality of lives of the socially isolated Seniors. Responsibilities: A) Stakeholder Management Assist in community assets mapping i.e. blocks, services mapping Assist in outreach events i.e. door-knocking, needs assessment, info-sharing session. Able to identify & support community and networking partners in joint efforts to serve the needs of the seniors. Communicate the needs of seniors to external stakeholders and advocate for action to meet these needs. Assess and recruit new senior by using the Community Screener Tool (CST) & other required trained tools promptly according to service requirements with AAC. Tier new member (Befriending or Buddying) according to the given criteria. Engage and support volunteers for LB's programmes & activities. B) Day-to-Day Centre Operations Deliver projects outputs and activities to seniors at home/off-site according to LB's Programme Strategy Provide feedback on operational gaps, ground challenges, along with the types of activity that can help seniors' become more independent. Evaluate processes & provide suggestions to improve implementation of different types of activities/projects for seniors. Encourage suitable Bnb seniors to attend programmes at AAC or out of seniors’ houses. Plan, conduct and assist in Programmes at the AAC. Document/input important info of seniors and data for reporting purposes to funders & sponsors. C) Reporting Prompt submission/approval of check call reports, seniors activities attendance to meet funders KPIs. Conduct CST assessments & key them into AIC systems. Register and/or update seniors data into LB’s databases. Periodic housekeeping of seniors' case status. D) Other Duties Any other responsibilities as assigned by the Executive Director/HOD/CM/Centre Lead. Requirements: Min. Diploma in Social Work/Gerontology/ Psychology or equivalent Able to work in the evening and on weekends when required Proficient in MS Word, Excel and Powerpoint Passionate in working with Seniors Strong organizational and communication skills Meticulous and detailed Good problem-solving skills Enthusiastic and self-motivated Tell employers what skills you have Report WritingCommunity OutreachPsychologyCustomer ExperienceAdministrative WorkInterpersonal SkillsSocial ServicesGerontologyAdministrationReliabilityStrategyPowerPointMS WordAdaptabilityCommunication SkillsExcelVolunteer ManagementCase ManagementStakeholder ManagementDatabases

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