Community Outreach Specialist

2 weeks ago

Singapore beBeeCommunity Full time

As a Community Outreach Specialist, you will play a pivotal role in building and maintaining relationships between our organization and its clients, partners, and stakeholders.

About the Role

  • Key Responsibilities:
    • Foster strong connections with customers, partners, and industry groups through active engagement online and offline.
    • Serve as the primary point of contact for community-related inquiries and feedback.
    • Collaborate with internal teams and external stakeholders to strengthen professional networks.
  • Content Strategy & Communication:
    • Develop and manage professional communications, newsletters, and updates to keep stakeholders informed.
    • Create thought-leadership content and discussion topics to drive engagement in professional groups, forums, and events.
    • Align communication strategies with corporate objectives.
  • Event Planning & Networking:
    • Organize and execute corporate events, webinars, workshops, and networking sessions.
    • Represent the organization at industry events, conferences, and trade shows.
    • Foster opportunities for community members to connect and collaborate.
  • Performance Monitoring & Insights:
    • Track community engagement metrics, satisfaction levels, and industry trends.
    • Prepare regular reports with insights and recommendations for management.
    • Identify opportunities to enhance brand reputation and community impact.
  • Brand Advocacy & Partnerships:
    • Cultivate relationships with brand ambassadors, key clients, and partners.
    • Promote the organization's values, initiatives, and projects across professional networks.
    • Ensure the community reflects the organization's commitment to service excellence and corporate responsibility.

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