Sales Operation Analyst

2 weeks ago


Singapore W-Consulting Company Ltd. Full time

Sales Operation Analyst (based in Singapore)
Our Client is a one of the Global Top Manufacturing and Engineering Software Vendors. They are seeking for a Sales Operation Analyst to support the sales team for sales process, reporting, and CRM requirements. This role is based in Singapore and covers SE Asia.
Responsibilities:

  • Process high volume of direct and indirect sales orders and provide general sales support to achieve objectives (reporting, planning and analysis)
  • Act as customer's point of contact
  • Work independently in resolving business issues effectively and productively with systems and data
  • Work on daily administrative tasks and general duties in the sales department
  • Responsible in documenting operational processes, ensure efficiency and high quality work
  • Utilize Salesforce CRM to perform data export and contract recording
  • Ensure compliance with internal policies and regulations such as communicating clearly to distributors on license compliance for selling to different countries in SE Asia
  • Quarter-end overtime working will be required
    Requirements:
  • Bachelor in Business or related disciplines
  • Around 8 to 15 years of experience in sales operation positions from MNC
  • Strong skills in Excel (such as using wizards and Pivot Table) and Power Point
  • Highly Organized with strong time-management skills and ability to multi-task
  • Able to work independently, a self-starter and highly motivated
  • Good attention to detail and procedure management skills
  • Fast learner with the ability to adapt to a fast growing environment
  • Experience in using Salesforce CRM is a plus
  • Good communication and presentation skills in English
  • Willing to travel (less than 20%)
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